(Solved) Not able to pay DJICare Refresh via PayPal
1399 3 2016-12-19
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Cabriojoschy
lvl.2

Germany
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Hello,

I finally received my Maciv today, and thought of buying the Care refresh now to safe things up. But unfortunately it won't let me pay via PayPal. I get the same error message every time.
Has anybody a hint what I'm doing wrong?

The error message is:
"Sorry, the address from Paypal is not supported in postal service,please pay again,enter latin characters only(should not exceed 52 characters)."
2016-12-19
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Is your PayPal shipping address the same as your billing address?
And it's not a PO box is it?
You can email djicare@dji.com and they can further assist you.
2016-12-19
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Cabriojoschy
lvl.2

Germany
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@DJI-Ken, yes the addresses are the same and paypal is working fine in any other online shop. I wrote a mail to the address you mentioned. Hopefully I will receive a feedback before the 48h are over
2016-12-19
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Cabriojoschy
lvl.2

Germany
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I could solve the problem by purchasing the Care Refresh on my MacBook. It seems that there are some issues when you try to do this via iPad or iPhone...
2016-12-19
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