Anyones Battery Case showing splits/stress?
1219 8 2016-12-22
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fansd4f7f69b
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[size=14.666666984558105px]Anyone else getting a creasing/splitting near the power button on the their battery?
[size=14.666666984558105px]Pictures would be great to compare.
[size=14.666666984558105px]Cheers,
[size=14.666666984558105px]


2016-12-22
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DJI Mindy
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Could you please upload some photos of the splits or stress?
2016-12-23
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Andy LIS
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Yes.  I got in touch with the online chat support about it, and they said it is a stress crack in the battery, and that it shouldn't harm the function, but I can send it in to be repaired if I want.  PIcture attached.  There are four seperate cracks.  Since taking these pictures a couple of weeks ago, the cracks are becoming more prominent.  I figured I would send it in for repair before the warranty is out.
20161212_142248 - highlighted small.jpg
2016-12-23
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Scunna
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Looks to me like lipo cells are busting out ( puffing) Due to taking battery to low, overcharging,charging too fast, or standing a long time. Or the cells are no good from the start. How many charges have they had.
2016-12-23
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JFXMedia
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Yea also have same issue. Only on my original battery though not my extras.
2016-12-23
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fansd4f7f69b
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Andy LIS Posted at 2016-12-23 11:24
Yes.  I got in touch with the online chat support about it, and they said it is a stress crack in the battery, and that it shouldn't harm the function, but I can send it in to be repaired if I want.  PIcture attached.  There are four seperate cracks.  Since taking these pictures a couple of weeks ago, the cracks are becoming more prominent.  I figured I would send it in for repair before the warranty is out.

Good idea.
2016-12-26
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fansd4f7f69b
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So to Update, DJI Are replacing the Gimbal/battery (had an image issue and changing the battery. Great service from support, looking like 7 day turnaround over Christmas!
2016-12-26
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Andy LIS
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Did you have to send the battery back?  Just wondering whether it is allowed to send a visibly damaged battery back in the post....
2016-12-27
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fansd4f7f69b
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So update, yes, had to send battery back. DJI replaced the mavic PRO and controller FOC. 10 day Turn-around (over Christmas) great service form DJI Support in Europe. Arrived back this morning.
2016-12-30
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