Please select Into the mobile phone version | Continue to access the computer ver.
Anyones Battery Case showing splits/stress?
792 8 2016-12-22
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansd4f7f69b
First Officer
Flight distance : 2175197 ft
  • >>>
United Kingdom
Offline

[size=14.666666984558105px]Anyone else getting a creasing/splitting near the power button on the their battery?
[size=14.666666984558105px]Pictures would be great to compare.
[size=14.666666984558105px]Cheers,
[size=14.666666984558105px]


2016-12-22
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Could you please upload some photos of the splits or stress?
2016-12-23
Use props
Andy LIS
Second Officer
Flight distance : 3358875 ft
  • >>>
United Kingdom
Offline

Yes.  I got in touch with the online chat support about it, and they said it is a stress crack in the battery, and that it shouldn't harm the function, but I can send it in to be repaired if I want.  PIcture attached.  There are four seperate cracks.  Since taking these pictures a couple of weeks ago, the cracks are becoming more prominent.  I figured I would send it in for repair before the warranty is out.
20161212_142248 - highlighted small.jpg
2016-12-23
Use props
Scunna
First Officer
Offline

Looks to me like lipo cells are busting out ( puffing) Due to taking battery to low, overcharging,charging too fast, or standing a long time. Or the cells are no good from the start. How many charges have they had.
2016-12-23
Use props
JFXMedia
lvl.3

United States
Offline

Yea also have same issue. Only on my original battery though not my extras.
2016-12-23
Use props
fansd4f7f69b
First Officer
Flight distance : 2175197 ft
  • >>>
United Kingdom
Offline

Andy LIS Posted at 2016-12-23 11:24
Yes.  I got in touch with the online chat support about it, and they said it is a stress crack in the battery, and that it shouldn't harm the function, but I can send it in to be repaired if I want.  PIcture attached.  There are four seperate cracks.  Since taking these pictures a couple of weeks ago, the cracks are becoming more prominent.  I figured I would send it in for repair before the warranty is out.

Good idea.
2016-12-26
Use props
fansd4f7f69b
First Officer
Flight distance : 2175197 ft
  • >>>
United Kingdom
Offline

So to Update, DJI Are replacing the Gimbal/battery (had an image issue and changing the battery. Great service from support, looking like 7 day turnaround over Christmas!
2016-12-26
Use props
Andy LIS
Second Officer
Flight distance : 3358875 ft
  • >>>
United Kingdom
Offline

Did you have to send the battery back?  Just wondering whether it is allowed to send a visibly damaged battery back in the post....
2016-12-27
Use props
fansd4f7f69b
First Officer
Flight distance : 2175197 ft
  • >>>
United Kingdom
Offline

So update, yes, had to send battery back. DJI replaced the mavic PRO and controller FOC. 10 day Turn-around (over Christmas) great service form DJI Support in Europe. Arrived back this morning.
2016-12-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules