I sent my P4P in to dji and am supposed to get a replacement.  I mailed it monday dji received it tuesday dec 20th. I was told i would receive an update email letting me know whats going on. I have no email. I checked spam also. I called dji and they told me they put my case in priority status 4 days ago. Im just wondering everyone elses experienced with the exchange/replacement process. I had callefld on friday and I was told to call back today to talk to a supervisor and that there are notes on my case. Its pretty frustrating not knowing whats going on. I love Dji products which makes it even worse with no info or updates. I feel at this point i will never get the replacement and my 1500 plus dollars might be wasted. Hopefully someone in this forum can help if they are able.

Very sorry for the inconvenience caused, we'll escalate your case soon and help you handle it.

Curious, what was wrong with the product that you had too send it in? Did you have the plus model or the no plus model?

"I feel at this point i will never get the replacement and my 1500 plus dollars might be wasted. "

This feeling seems unwarranted at this point.  I'm sure you will get your aircraft back.

Be patient, I had the same thing happen with my P4. It's a process...they won't leave you hanging, believe me...

What was wrong with your p4p?