Please select Into the mobile phone version | Continue to access the computer ver.
DJ assistant Calibration stops at 85% [ SOLVED ]
155514 155514 2016-12-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
Jan0175
lvl.1

Indonesia
Offline

So I just updated my mavic's and RC's firmware today, done with the RC calibration, IMU and Compass calibration with no problem but just when I was trying to recalibrate the vision sensors via DJI Assistant, the finishing process stops at 85%. I turned off the mavic and restart the process but then it stops again at 85%, I waited for almost 15 minutes but nothing happens. Is there anyone else experience the same problem? Need help with this, thank you
2016-12-28
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

Try it again and just wait and see if it completes.
2016-12-28
Use props
Jan0175
lvl.1

Indonesia
Offline

DJI-Ken Posted at 2016-12-29 03:52
Try it again and just wait and see if it completes.

Nope..nothing happened, i've waited long enough to see if the calibration calculation was completed but it still stuck at 85% .
2016-12-28
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Jan0175 Posted at 2016-12-29 10:03
Nope..nothing happened, i've waited long enough to see if the calibration calculation was completed but it still stuck at 85% .

Could you please try to change another computer then do the calibration again?
Besides, did you install the latest version of the DJI assistant?
2016-12-28
Use props
Jan0175
lvl.1

Indonesia
Offline

DJI Mindy Posted at 2016-12-28 22:48
Could you please try to change another computer then do the calibration again?
Besides, did you install the latest version of the DJI assistant?

Yes Mindy, I installed the latest DJI Assistant, the problem is still there...I want to try to roll back and reinstall previous version of DJI Assistant and see if that will solve the problem
2016-12-29
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

Jan0175 Posted at 2016-12-29 06:13
Yes Mindy, I installed the latest DJI Assistant, the problem is still there...I want to try to roll back and reinstall previous version of DJI Assistant and see if that will solve the problem

Did you get it to complete ?
Can you delete and reinstall the Assistant2 ?
Also, did the app tell you the sensors needed to be calibrated ?
Did you try a different computer ?
2016-12-29
Use props
Jan0175
lvl.1

Indonesia
Offline

DJI-Ken Posted at 2016-12-29 07:04
Did you get it to complete ?
Can you delete and reinstall the Assistant2 ?
Also, did the app tell you the sensors needed to be calibrated ?

I uninstalled the latest DJI assistant on my PC and reinstalled DJI Assistant 1.0.7 and the calibration works perfectly fine, done the process in less than a minute as always..maybe it's a small glitch or what I don't really know. The DJI app itself didn't say anything that i should recalibrate the Sensors, it's just that everytime I upgraded the firmware I always recalibrate everything from the start before I fly the drone just to make sure everything is OK. But anyway the problem is solved now, thank you Ken and Mindy for your assistant
2016-12-29
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

Jan0175 Posted at 2016-12-29 19:46
I uninstalled the latest DJI assistant on my PC and reinstalled DJI Assistant 1.0.7 and the calibration works perfectly fine, done the process in less than a minute as always..maybe it's a small glitch or what I don't really know. The DJI app itself didn't say anything that i should recalibrate the Sensors, it's just that everytime I upgraded the firmware I always recalibrate everything from the start before I fly the drone just to make sure everything is OK. But anyway the problem is solved now, thank you Ken and Mindy for your assistant

With the technology in the Mavic, there is no calibration needed unless the app asks you to do it or there is unusual flight behavior.
And the latest is 1.0.8.
Glad you got it worked out.
2016-12-29
Use props
fansbf1f8c7e
Second Officer
Flight distance : 1780679 ft
Greece
Offline

Hi , I found the thread searching on google. I'm afraid I faced the same problem today. While I was flying I had a red message in GO app that downward vision sensors needed calibration and precision landing would not be available. I didn't want to push it too far so I went straight home to do the calibration. I downloaded the latest version of DJI Assistant 2 on windows and tried 2 times to calibrate with no luck. It stacked at 85%. The calibration never completed and I had to shutdown the mavic.

One odd thing, is that while I was searching the flight log I couldn't find the messages relevant to vision sensors calibration.   
2017-1-8
Use props
dashriprod
lvl.1

United States
Offline

How did you solve this ? It looks like I need version 1.0.7 but DJI wont give it to me and I can't find it online. Any ideas, I really want to use my new drone
2017-1-26
Use props
Hughy44
lvl.1
Flight distance : 853445 ft
United States
Offline

I have the same problem with my new mavic (received two days a ago) app say I need to calibrate the forward vision, but can't do it through the app or via Assistant 2 because it keeps stopping at 85% complete. Any suggestions?
2017-1-27
Use props
fans5aa5325e
lvl.3
Flight distance : 282080 ft
Turkey
Offline

Jan0175 Posted at 2016-12-29 19:46
I uninstalled the latest DJI assistant on my PC and reinstalled DJI Assistant 1.0.7 and the calibration works perfectly fine, done the process in less than a minute as always..maybe it's a small glitch or what I don't really know. The DJI app itself didn't say anything that i should recalibrate the Sensors, it's just that everytime I upgraded the firmware I always recalibrate everything from the start before I fly the drone just to make sure everything is OK. But anyway the problem is solved now, thank you Ken and Mindy for your assistant

could you please share the link that you have installed the ver. 1.0.7? ?
2017-1-27
Use props
Art Vandaley
lvl.1
United States
Offline

I am having the exact same issue - got a message to recalibrate using DJI Assist - did the recalibration - progress is stuck at 85% for 30+ minutes. I tried again multiple times with no luck. Any suggestions? Not sure why this thread says solved. Its still an issue.
2017-1-31
Use props
CuaC
First Officer
Flight distance : 369626 ft
Germany
Offline

Art Vandaley Posted at 2017-1-31 23:19
I am having the exact same issue - got a message to recalibrate using DJI Assist - did the recalibration - progress is stuck at 85% for 30+ minutes. I tried again multiple times with no luck. Any suggestions? Not sure why this thread says solved. Its still an issue.

Do you have any other computer available to test the calibration?
2017-2-1
Use props
fans86fdf306
First Officer
Flight distance : 355118 ft
  • >>>
United States
Offline

I also had the same issue but finally got it to work. Was using Dji assistant 1.0.9 and Windows 10, USB 2.0 ports and it didn't work. Switched to another PC with Windows 7, also a 2.0 port and it worked. Could be a compatibility issue with Windows 10 if that's what you're using.
Didn't try with a Mac tho.
2017-2-4
Use props
jpap
Second Officer
Flight distance : 1780679 ft
Greece
Offline

Also had the same problem and I used a different computer and it worked
2017-2-4
Use props
danieleforyou
lvl.3

Italy
Offline

jpap Posted at 2017-2-4 10:45
Also had the same problem and I used a different computer and it worked

Have you tried on a computer with a different OS than Windows 10?
2017-2-4
Use props
Art Vandaley
lvl.1
United States
Offline

Hi all,
Almost crashed in Atti mode today due to mis-calibration. I am using Windows 10 and calibration hangs at 85%. Using Windows 7 is NOT an option!! DJI when are you going to fix this or should I just ask for a refund? Only got this drone a week ago and its ANNOYING!
2017-2-4
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

fansbf1f8c7e Posted at 2017-1-8 08:44
Hi , I found the thread searching on google. I'm afraid I faced the same problem today. While I was flying I had a red message in GO app that downward vision sensors needed calibration and precision landing would not be available. I didn't want to push it too far so I went straight home to do the calibration. I downloaded the latest version of DJI Assistant 2 on windows and tried 2 times to calibrate with no luck. It stacked at 85%. The calibration never completed and I had to shutdown the mavic.

One odd thing, is that while I was searching the flight log I couldn't find the messages relevant to vision sensors calibration.

Please provide me your Assistant version number, then check the lens as well to make sure it's clean.Also you can try to change another PC to have a try, if still the same case, then please help us export the log file, we'll get it analyzed by our engineers.
For windows PC, you can find the file here:
C:\Program Files (x86)\DJI Product\DJI Assistant 2_V1.0.4\Assistant/calibration_signal_log.txt
C:\Program Files (x86)\DJI Product\DJI Assistant 2_V1.0.4\Assistant\vision/cali_conf.txt




2017-2-9
Use props
CuaC
First Officer
Flight distance : 369626 ft
Germany
Offline

Maybe this is stupid, but the people that is having issues with Win 10, have you tried to run the Assistant in administrator mode? (Right click, run as administrator) Maybe the app needs extra permissions to perform this calibration and that's the whole issue.
2017-2-9
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Hughy44 Posted at 2017-1-27 15:30
I have the same problem with my new mavic (received two days a ago) app say I need to calibrate the forward vision, but can't do it through the app or via Assistant 2 because it keeps stopping at 85% complete. Any suggestions?

Hughy44, please help us confirm the information I mentioned at 19#, we'd like to figure out the problem.
2017-2-9
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Art Vandaley Posted at 2017-1-31 23:19
I am having the exact same issue - got a message to recalibrate using DJI Assist - did the recalibration - progress is stuck at 85% for 30+ minutes. I tried again multiple times with no luck. Any suggestions? Not sure why this thread says solved. Its still an issue.

If you've tried some troubleshooting, it's still stuck at 85%, please provide us the calibration log as I mentioned on 19#, we'll help you get it analyzed.
2017-2-9
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

fans86fdf306 Posted at 2017-2-4 10:00
I also had the same issue but finally got it to work. Was using Dji assistant 1.0.9 and Windows 10, USB 2.0 ports and it didn't work. Switched to another PC with Windows 7, also a 2.0 port and it worked. Could be a compatibility issue with Windows 10 if that's what you're using.
Didn't try with a Mac tho.

Would you please describe it in detail about it does not work on Windows 10?
You cannot connect it to your aircraft properly or it is stuck at a certain percentage or there  are any other error message?
2017-2-9
Use props
fans09e7b073
lvl.1

Ireland
Offline

DJI Natalia Posted at 2017-2-9 01:57
Would you please describe it in detail about it does not work on Windows 10?
You cannot connect it to your aircraft properly or it is stuck at a certain percentage or there  are any other error message?

Hi Natalia,

I am having the same issue, Windows 10, tried both USB 2 and 3 but the calibration goes to 85% and doesn't move past it. I also tried running in admin mode with no success.

Please see the logs on google drive
Dji Mavic calibration logs

Is there any extra debug setting i could use whilst running the calibration to gather more logs?

Thanks

Colin.
2017-2-12
Use props
MaWiMavic
lvl.1

Germany
Offline

I had the same problems with my vision sensors: I got the warning on DJI Go 4, I should calibrate the vision sensors... I started calibration on DJI Assisten 2 1.0.9 several times on different windows systems but every time it stucks on 85% for more than 1 hour!

SOLUTION: I deistalled the DJI Assisten 2 (1.0.9.) and installed the DJI Assistant 2 (1.0.6.) from: http://www.dji.com/de/mavic/info#downloads

After starting this version, connected my Mavic and run the calibration --> After 2 min calibration was successful !!!

Hope that helps other Mavic-Pilots with the same problem not to have the same trouble!
2017-2-12
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

fans09e7b073 Posted at 2017-2-12 06:00
Hi Natalia,

I am having the same issue, Windows 10, tried both USB 2 and 3 but the calibration goes to 85% and doesn't move past it. I also tried running in admin mode with no success.

Colin, just to clarify, what is the assistant 2 version you installed on your windows 10?
I'll transfer the log to our engineers and get back to you once I get any news.
2017-2-13
Use props
wengski
lvl.1

United States
Offline

I am doing the calibration too and same as everybody, I'm getting stuck on 85%. I'm using Window7, USB 2 connection and the Assistant 2 v 1.0.9. Can't find an earlier version like some did. Now I'm kind of scared to fly since I know that it is not calibrated properly. Please help.
2017-2-13
Use props
Farls
lvl.1

Ireland
Offline

Hi Natalia, i am using version 2v 1.0.9 of the assistant software.

Thanks
2017-2-14
Use props
Farls
lvl.1

Ireland
Offline

Hey Natalia,

The firmware on my mavic updated today and I tried calibrating again with no issue this time.

Thanks

Colin.
2017-2-15
Use props
wengski
lvl.1

United States
Offline

Still no luck with me. Still stuck @85%. Really a bummer
2017-2-18
Use props
motard
Second Officer
Flight distance : 312060 ft
  • >>>
Portugal
Offline

I Have the same problem, Win10, tried usb2.0 an 3.0, run as Admin, everything that I remember. Besides the the app Go4 don´t tell to calibrate, I want to after firmware upgrade.
The only difference from you is that in that part of calibration, the button don´t highlight to me and tell me to reboot the aircraft, what I do dozens of times. What shoul I do more?
2017-2-18
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

motard Posted at 2017-2-18 17:54
I Have the same problem, Win10, tried usb2.0 an 3.0, run as Admin, everything that I remember. Besides the the app Go4 don´t tell to calibrate, I want to after firmware upgrade.
The only difference from you is that in that part of calibration, the button don´t highlight to me and tell me to reboot the aircraft, what I do dozens of times. What shoul I do more?

You upgraded it successfully through Assistant 2, right?
Please try to change another cable and check the screen again, if still the same, please post a screenshot here, thanks.
Besides, what's the assistant 2 version you installed?
2017-2-18
Use props
motard
Second Officer
Flight distance : 312060 ft
  • >>>
Portugal
Offline

DJI Natalia Posted at 2017-2-18 23:06
You upgraded it successfully through Assistant 2, right?
Please try to change another cable and check the screen again, if still the same, please post a screenshot here, thanks.
Besides, what's the assistant 2 version you installed?

Yes, upgraded the aircraft to the last firmware by the latest 1.0.9 dji assist2, I tried 2 cables, always the same result.


IMG_20170219_224717.jpg
2017-2-19
Use props
motard
Second Officer
Flight distance : 312060 ft
  • >>>
Portugal
Offline

motard Posted at 2017-2-19 15:08
Yes, upgraded the aircraft to the last firmware by the latest 1.0.9 dji assist2, I tried 2 cables, always the same result.

continuation of post


222222.jpg
2017-2-19
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline


It says incorrect alignment method, please make sure you calibrate it in proper way.
2017-2-19
Use props
motard
Second Officer
Flight distance : 312060 ft
  • >>>
Portugal
Offline

DJI Natalia Posted at 2017-2-19 20:31
It says incorrect alignment method, please make sure you calibrate it in proper way.

No no, it's the tutorial, don´t let me start the calibration... I can´t reach to a 0%, the button who says calibrate don't highlight to me.
2017-2-19
Use props
DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

motard Posted at 2017-2-19 20:33
No no, it's the tutorial, don´t let me start the calibration... I can´t reach to a 0%, the button who says calibrate don't highlight to me.

I'll inform our engineers to look into the case, and get you back once I get any information.
2017-2-19
Use props
Burghard
lvl.1
Germany
Offline

Hallo alle zusammen habe genau sdas selbe Problem.Seit dem gehen meine Sensoren gar nicht mehr.Selbst die Go App ist blockiert
2017-2-20
Use props
motard
Second Officer
Flight distance : 312060 ft
  • >>>
Portugal
Offline

DJI Natalia Posted at 2017-2-19 20:31
It says incorrect alignment method, please make sure you calibrate it in proper way.

One of my tries with manyyyy resolutions : 2017-02-20 14:47:11 log:  before_init -> before_init, cam: 0, m_cnt:0

2017-02-20 14:47:11 log:  enter P4Calibration::run() main loop
2017-02-20 14:47:11 log:  pattern resolution: 758x788
2017-02-20 14:47:11 log:  current resolution: 1120x840
2017-02-20 14:47:11 log:  guess screen failed 312
2017-02-20 14:47:11 log:  guess screen diag inch: -1.000000
2017-02-20 14:47:11 log:  before_init -> initialization, cam: 0, m_cnt:0
2017-2-20
Use props
Shahbaz00
lvl.1

United Kingdom
Offline

So is this problem sorted yet with Windows 10?

I had the same warning the other day about a downward vision sensor warning. Had no more warnings since though I'd rather calibrate to make sure.

Mark
2017-2-20
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules