sgflybywire
lvl.1
Flight distance : 4124 ft
Thailand
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DJI-Thor Posted at 2017-1-4 18:52
I'm very sorry to say that you may need to send the Osmo back, please find online chat on www.dji.com/support and follow instructions to send it in.
Thanks Thor. Interestingly, today when I tried again, 2 of the batteries worked. Not sure what is causing the intermittent issue. Could be loose connection issue - see below.
Managed to get in touch with Justin from DJI. He advised to tape some plastic on the battery (presumably to thicken the battery so that it fits in the OSMO better). When I did that on the 3rd battery that didn't work, the OSMO turns on well. I put 3 layers of electrical tape at the location shown in the picture.
Hopefully, this is not the OSMO going crazy. Will monitor and update.
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