DJI Go 4 - LIVE broadcast can't change Facebook account?
8138 19 2017-1-8
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PAYBACK
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Have been playing around with LIVE broadcast using Facebook as platform. But for some reason I am unable to change the Facebook account on iPad Mini. App keeps defaulting to wifes Facebook account. I have deleted Facebook and reinstalled and have even defaulted the iPads Facebook login details in settings to my name, but somehow it keeps wanting to use wifes Facebook account to stream. Where is Go 4 app pulling Facebook login details from? Why cant I change it?

2017-1-8
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The Rev
Second Officer
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United Kingdom
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Looks like you will have to unauthorise  the Go app within Facebook settings on your wifes account
2017-1-8
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PAYBACK
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The Rev Posted at 2017-1-8 10:16
In the Go 4 app go to the tab that says select live broadcast platform and select Facebook and sign out

Did that. When I sign back in it signs back into same account.
2017-1-8
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The Rev
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PAYBACK Posted at 2017-1-8 10:20
Did that. When I sign back in it signs back into same account.


Log into your wife's Facebook from a PC and select settings and then Apps down the left and select DJU Go 4 and remove the app then it will prompt you to enter credentials again when you log in with the app .
Make sure you restart the Go app on your phone after removing it from Facebook.
I just tried this and it works.
2017-1-8
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PAYBACK
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The Rev Posted at 2017-1-8 10:31
Log into your wife's Facebook from a PC and select settings and then Apps down the left and select DJU Go 4 and remove the app then it will prompt you to enter credentials again when you log in with the app .
Make sure you restart the Go app on your phone after removing it from Facebook.
I just tried this and it works.

Tried it Rev and still having problem. Somehow the DJI GO 4 is still picking up the account.
2017-1-8
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The Rev
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PAYBACK Posted at 2017-1-8 13:49
Tried it Rev and still having problem. Somehow the DJI GO 4 is still picking up the account.

Are you using Android or Ios
2017-1-8
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PAYBACK
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The Rev Posted at 2017-1-8 15:44
Are you using Android or Ios

Using Mac mostly.
2017-1-8
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DJI Mindy
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Hello, did you see the " Sign Out" option?
Please refer to the screenshot. FB live.png
2017-1-8
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PAYBACK
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DJI Mindy Posted at 2017-1-8 23:58
Hello, did you see the " Sign Out" option?
Please refer to the screenshot.[view_image]

Yes DJI Mindy. When I sign out then login again the app somehow defaults back to wifes Facebook account without any option to select another account.
2017-1-9
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Moleman
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Can you not get wifey to change her FB password? hopefully then the app will throw an error and you may be able to select a different account......
2017-1-9
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DJI Mindy
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PAYBACK Posted at 2017-1-9 00:23
Yes DJI Mindy. When I sign out then login again the app somehow defaults back to wifes Facebook account without any option to select another account.

I'll help to report this issue.
Thank you for your feedback.
If I get any update, I'll let you know.
2017-1-11
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Debug中的iOS开发
DJI R&D Squad

China
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Hi PAYBACK

Your Facebook account information will be recorded in the iOS system, hence, you cannot exit your current Facebook account in DJI GO.
You can exit your Facebook account via the Facebook settings under System Settings, or go to your Facebook page with Safari and then tap “Exit”. Then you can log in to another Facebook account in your DJI GO.
2017-1-11
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PAYBACK
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Thanks Mindy.

@debug iOS have also tried that have even deleted Facebook off iPad. Still not working. DJI GO4 is holding onto residual information for some reason. Going to try delete DJI GO4 reinstall and see if that works.
2017-1-13
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PAYBACK
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Moleman Posted at 2017-1-9 04:23
Can you not get wifey to change her FB password? hopefully then the app will throw an error and you may be able to select a different account......

Hi Moleman, your method worked, thank you. Changed my wife's Facebook account password, then I logged back into DJI GO 4 and chose my preferred streaming platform. DJI GO 4 then logged into my iPads Facebook app which had my account active at the time. I could also choose to login to Facebook via email or mobile number.

DJI please add a option to log into different Facebook account via DJI GO 4 with next DJI GO 4 app update. The work around suggested by Moleman works but is unnecessary.

Thanks again for the help everyone.
2017-1-13
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boostedford
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United States
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fb live doesnt even work for me in dji go 4
2017-1-14
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DeputyDawgAtl
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boostedford Posted at 2017-1-14 18:04
fb live doesnt even work for me in dji go 4

Same Issue.. I can sign out but no option to sign in as someone else.

I am doing something for a friend and want their FB friends to see the event not mine - hence why I want to do this.

There has got to be a way to do this.  *IF* not I hope DJI is listening
2017-6-15
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fanscd4e3ed5
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I have tried all of the above and it STILL wants to log into my Daughters FB account. Nothing seems to help.
I even uninstalled DJI GO4 and Facebook.
Anyone else have a solution??
2017-7-27
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fanscd4e3ed5
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Solution found!!!  
Sign in to Facebook via Safari on your device use www.fb.com not the FB app.  Or maybe if they signed in via Chrome or any other browser. You will find that someone else is signed in.  My daughter was. Sign them out and sign yourself in and the problem will be solved. I hope this helps.
2017-7-27
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zazw
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Gents , i have serious issue with my Mavic Air Facebook live account and need urgent help .
the device or the Go 4 App connected with unknown Facebook account which is not belong to me and dont let me logout from that account ..
find attached pictuers , i have 2 accounts ..But the one ZIAD BASHA is not me ... what can i do ????
2018-6-3
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fansc573fefa
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zazw Posted at 2018-6-3 12:08
Gents , i have serious issue with my Mavic Air Facebook live account and need urgent help .
the device or the Go 4 App connected with unknown Facebook account which is not belong to me and dont let me logout from that account ..
find attached pictuers , i have 2 accounts ..But the one ZIAD BASHA is not me ... what can i do ???? [view_image]

Facebook settings, login information,  sign out
2019-1-29
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