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firmware errors 15 00 and 08 00 device not detected
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maxangulo
New

Costa Rica
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Hello, i had the problem with my P3P, the upgrade gets firmware  errors 15 00 and 08 00 device not detected, and can't upgrade, NO IMAGE TRANSMISSION SIGNAL too. Anybody knows wich device has the problem? the gimbal board? the OFDM Module? the  ESC center board? I want to fix the issue may be finding one of these  parts and replace it. can any body tell me wich is the one with the  problem?

Pd. sending the drone to DJI service is not a option beacuse I'm from  outside the US and shipping and others tramits are expensive.
2017-1-9
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T-Rex
lvl.4
Flight distance : 966148 ft
Italy
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Hi, I had the same issue this summer after firmware upgrade. I contacted the DJI service and since the drone was still under warranty the fixed it free of charge, transportation included. I think it worth to try to contact them. I am in Italy and I sent the drone to the closest DJI service which is in the Netherland so it was not around the corner but the covered all the costs. Good Luck !
2017-1-9
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maxangulo
New

Costa Rica
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Hi, thanks for your comment, in my case I spoke to support and told me that send the drone for service but the said that i have to pay for shipping and any tax o other bill thats generates the international transportation. so... I think that my investment of $1200 of buying the P3P needs to be fixed by my self...!!!

if they receive many complains about this same error or problem they probably know what part is the problem so i just need some support to fix it by my self...!!! theres have to exist a way to fix this...
2017-1-9
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DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
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That means the video transmission module needs to be replaced.
It may be the camera or the OFDM that's underneath the VPS cover.
2017-1-9
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maxangulo
New

Costa Rica
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Thank you DJI-Ken, you were very helpfull with your comment, please help me with 2 questions, there are 2 versions of P3P, one with the 2312  960kV  Motors I will call P3P V1 and the P3P V2 with the  2312a 800kV Motors, I got the V1, so for the OFDM module, should I find a especific part number for V1 or the same module works for eigther?
and for the camera-gimbal, it takes photos and video and save it to the SD memory card, so the camera works but may be the board on the top of thw gimbal have something wrong... that board is the one that i have to replace?

thank you!
2017-1-9
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Rigworker
First Officer
Flight distance : 52303 ft
Canada
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Were you having problems before the firmware upgrade?
2017-1-9
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maravilhion
New
Colombia
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Hi! I am having the same problem with my Panthom 3 Pro 4K. I only have the opportunity to use it only 8 times until it aks for upgrade and then:
[00028578][15 00][00] device not detected.
I am in Medellín (Colombia) and I think my warrany is over.
Any help will be very appreciate.
2017-6-27
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kkoenig77
New
United States
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Same issue as well after FW update. Anything I can try before sending it in? I am sure it is no longer in the warranty period
2017-6-27
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Barnon
lvl.1
Flight distance : 279 ft
United States
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Same issue here. Everything works, no errors or warnings, never crashed, no video feed to phone. But I see a bunch of "device not detected" peppered thru the log for module 8 and 15:

[00864131][15 00][00] device not detected.
[00864207][17 00][00] v1.1.1.7 -> v1.1.1.7
[00864338][17 01][00] v1.0.2.7 -> v1.0.2.7
[00864392][19 00][00] v1.0.8.96 -> v1.0.8.96
[00864426][01 00][05] v1.32.5432 -> v1.32.5432
[00864461][01 01][05] v1.32.5432 -> v1.32.5432
[00877002][08 00][00] device not detected.
[00877053][09 00][05] v3.0.0.10 -> v3.0.0.10
2017-7-14
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Robin Lammers
New
Netherlands
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Hello,

Same problem here. Got the aircraft yesterday new in plastic. I upgraded it as asked and now i have the 'no transmission signal' error in my DJI go app. Also in my log i have twice the 'device not detected' error;

[00014232]========== remo-con disconnect. boot(15) ============
[00014248]Packet [C:\P3X_FW_V01.11.0020.bin] detected, card sn [0x28528665].
[00014255]Packet upgrade start...

[00014265]Packet checking...
[00014274]Packet vlink 01.11.0020 <-> 01.11.0020.
[00014311]Done.

[00014317]Version checking[1]...
[00014380][03 06][00] v2.4.20.50 -> v2.4.20.50
[00014424][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014438][04 00][00] v1.48.0.0 -> v1.48.0.0
[00014521][11 00][00] v1.8.0.0 -> v1.8.0.0
[00014620][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00014629][11 01][00] v1.8.0.0 -> v2.0.0.33
[00014689][12 00][00] v1.12.0.0 -> v1.12.0.0
[00014760][12 01][00] v1.12.0.0 -> v1.12.0.0
[00014810][12 02][00] v1.12.0.0 -> v1.12.0.0
[00014880][12 03][00] v1.12.0.0 -> v1.12.0.0
[00027387][15 00][00] device not detected.
[00027451][17 00][00] v1.1.1.7 -> v1.1.1.7
[00027551][17 01][00] v1.0.2.7 -> v1.0.2.7
[00027585][19 00][00] v1.0.8.96 -> v1.0.8.96
[00027592][01 00][00] v1.32.5432 -> v1.32.5432
[00027602][01 01][00] v1.32.5432 -> v1.32.5432
[00040109][08 00][00] device not detected.
[00040146][09 00][00] v4.1.0.0 -> v4.1.0.0
[00040152]Packet upgrade failed at version checking.

I'm pretty surprised on how many people run in to this problem and there is now other solution from DJI then sending it back. It seems only to appear after people update the firmware so you can conclude it has something to do with the software.

Any help would be appreciated!
2017-8-15
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JRWL
lvl.1
United States
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Robin Lammers Posted at 2017-8-15 08:29
Hello,

Same problem here. Got the aircraft yesterday new in plastic. I upgraded it as asked and now i have the 'no transmission signal' error in my DJI go app. Also in my log i have twice the 'device not detected' error;

Same problem here were a slightly used P3P - no video.  When checking the hidden logs after an firmware update attempt I get the "device not found for error for 0800 and 1500 (see below)

00028207][15 00][00] device not detected.
[00028308][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028434][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028495][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028545][01 00][00] v1.23.3419 -> v1.30.5036 need upgrade
[00028581][01 01][00] v1.23.3419 -> v1.30.5036 need upgrade
[00041116][08 00][00] device not detected.

Appears to be a common problem, but haven't seen too many solutions other than sending it back to mother dji.   Has anyone replaced the OFDM module with success?  
2017-9-2
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lpeebles
New

United States
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DJI-Ken Posted at 2017-1-9 13:17
That means the video transmission module needs to be replaced.
It may be the camera or the OFDM that's underneath the VPS cover.

Is there anyplace on web with instructions on how to make this repair?
2018-6-3
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djiuser_Im5C5ZlV9GVS
lvl.1
Flight distance : 33 ft

United Kingdom
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JRWL Posted at 2017-9-2 14:27
Same problem here were a slightly used P3P - no video.  When checking the hidden logs after an firmware update attempt I get the "device not found for error for 0800 and 1500 (see below)

00028207][15 00][00] device not detected.

today i received my new gimbal board. as im having the exact same issue here. swapped it over tried the update, got only so far, started beeping like crazy turned it off, it now connects to the app, but there is like a 15 second delay and sometimes it completly cuts out. i spent 100 pounds on it, and still no fix :')
2019-12-16
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