rick39
lvl.4
Flight distance : 164354 ft
United Kingdom
Offline
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Hi Flameboy. I'm in a similar position of being in the process of an RMA and have conflicting advice as to what to send back. See here
As you have already stated, as seen in my "Global Technical Support Form" it states not to send the SD card, propellers or controller if not asked to. It also states to send everything else back (I have the combo package) but have been advised to send the Mavic back both with and without a battery and maybe the remote controller. My fear is sending stuff back incorrectly and either not conforming with the RMA instructions or losing items on return. Good luck with your RMA, and If you're reading this Ken, could you advise my best options and can you take my case number to clear up these conflicting issues. Many thanks.
Once again, if you're reading this Ken, you kindly answered a couple of questions of mine in the aforementioned link and requested I send pictures. Just waiting for your response to the other questions I asked. Thanks again. Sorry to Flameboy for using this thread. |
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