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Video Problems
1130 17 2017-1-9
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fans61198f81
lvl.1

United States
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Anybody have any idea what my problem could be? Some of my videos have these videos issues where there is a twitching happening. It doesn't happen in all of the videos. It's happened in both 4K at 24fps and 1080p at 24fps. Not sure if it could have something to do with the video settings or it's an issue with the camera. Temperature has been mid 30s.

2017-1-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please upload the original video file in SD card to dropbox and send me the link?
I'll help to check it.
2017-1-9
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Warrior200
lvl.4

United Kingdom
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Mine does that in 2.7k {:4_157:}
2017-1-10
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fans59a202f3
lvl.1
Flight distance : 73684 ft
Kuwait
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even me my mavic does this from time to time !!!!!

2017-1-10
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fans61198f81
lvl.1

United States
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Took more footage today and about half of it has it. Not sure what the problem is. Shutter speed is very high due to the light but that is what the camera is setting it to on automatic. Temperature was warmer today, about mid 40s.
2017-1-10
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BentonJoyce
Second Officer
Flight distance : 234318 ft
United States
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my mavic has a similar issue however, it is rare and only seems to happen with higher wind velocity or if I am flying in sport mode. Typically if you stay moving slow it wont happen. Have you noticed it more in high winds? Being that you were filming at the beach there definitely could have been wind involved. Does anyone know if this is a gimbal issue or is it something with the actual camera?
2017-1-14
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OceanK
lvl.2
Flight distance : 289757 ft
Sweden
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Hello! Flew My mavic for the first time. I recorded in 4K. Today's temp about -5degrees celcius. Absolutely no wind. And I got even worse video tearing.
Can it be due to the outside low temp?
I did  even record indoors same day, with no video tearing. Strange?

Regards K
2017-1-14
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ePetLicensing.c
Second Officer
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United States
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OceanK Posted at 2017-1-14 13:20
Hello! Flew My mavic for the first time. I recorded in 4K. Today's temp about -5degrees celcius. Absolutely no wind. And I got even worse video tearing.
Can it be due to the outside low temp?
I did  even record indoors same day, with no video tearing. Strange?

Sorry I can't help. I flew with 15 miles wind, 30f temp with no problem. Using IOS

You can check it at:

http://forum.dji.com/thread-80056-1-1.html
2017-1-14
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OceanK
lvl.2
Flight distance : 289757 ft
Sweden
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ePetLicensing.c Posted at 2017-1-14 13:45
Sorry I can't help. I flew with 15 miles wind, 30f temp with no problem. Using IOS

You can check it at:

Hey!

thanc for reply. I have to test mine some more. but I hope I wil sort it out. Otherwise I cannot get any useful videos out of this =(

regards K
2017-1-15
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industrialENG
lvl.1
Flight distance : 73684 ft
Kuwait
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BentonJoyce Posted at 2017-1-14 11:09
my mavic has a similar issue however, it is rare and only seems to happen with higher wind velocity or if I am flying in sport mode. Typically if you stay moving slow it wont happen. Have you noticed it more in high winds? Being that you were filming at the beach there definitely could have been wind involved. Does anyone know if this is a gimbal issue or is it something with the actual camera?

ooh I thought you talking about my mavic pro issue ...
I contact with dealer and he sent me following steps ...And some guys told me its because the high shutter speed during suuny day !!??
until now i have no idea
JUST exactly the same issue ..
SO please be updating me about the issue


thanks
2017-1-24
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alaska42
Captain
Flight distance : 2736886 ft
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United States
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OceanK Posted at 2017-1-14 13:20
Hello! Flew My mavic for the first time. I recorded in 4K. Today's temp about -5degrees celcius. Absolutely no wind. And I got even worse video tearing.
Can it be due to the outside low temp?
I did  even record indoors same day, with no video tearing. Strange?

It is not due to the cold. Flew mine at -20F last week with no problems.
2017-1-24
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Bent Kangaroo
Second Officer
Flight distance : 362510 ft
Australia
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I had a similar but worse effect after formatting SDXC inside mavic.

The vision from the phone had no such problem.

I removed SDXC and formatted in PC.

Problem never seen again.

Hopefully your problem is as easily fixed as mine was.
2017-1-24
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OceanK
lvl.2
Flight distance : 289757 ft
Sweden
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alaska42 Posted at 2017-1-24 17:01
It is not due to the cold. Flew mine at -20F last week with no problems.

Hey Again! Problem and issue solved!

My video issue with video tearing was not due to cold weather. It was  due to all the wifi signals in my home area. Wifi hotspots , and other strong signals from people's  apartments and houses.

When I went to the coast yesterday with minus 10 degrees and flew. The video was crystal ;)
Then I tried home again and got the video tearing so now I know why it's like that ;)

Just waned to share that info.
2017-2-12
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RedViking
lvl.1
Sweden
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Thanks for the info.
2017-2-12
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rnrnrn
Second Officer
Flight distance : 430932 ft
Poland
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Video tearing problem due to wifi interference... I'd say this cannot be. Not logically at least. I know my radios well enough but I don't have too much knowledge about image sensors. Could someone confirm this?
2017-2-12
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fans87f96625
New
Flight distance : 45948 ft
Germany
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I have the exact same issue, and no idea on whats causing it.

The wifi interference doesn't make sense, since the mavic i have doesn't have the WIFI on, and it affects the footage in the SD card.

Does anyone have a solution for this?
2017-4-10
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Mcflying
Second Officer
Flight distance : 243753 ft
Netherlands
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To me this only happens when flying in sportsmode or flying high up in the sky.
So i think it's related to wind velocity.
2017-4-10
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Eraser339
lvl.2
Flight distance : 25502 ft
Australia
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Someone suggested putting your phone in airplane mode. Tried that same problem.
2018-2-22
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