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M600 Pro not functioning
2802 9 2017-1-17
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fansea94e9d0
lvl.3
Flight distance : 172375 ft
United States
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Installed the new firmware 1.0.0.80 and now the master controller won't connect to the Matrice 600 Pro. Later find that the remote controller app has yet to be released. Is there any timeframe on when this release will happen?
2017-1-17
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ricci2
Captain
Flight distance : 61158 ft
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France
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Guess what the first thing you will be told to do?
reload the firmware, my original M600 was updated last night and it shows the update warning even though it is done, seems there is a bizarre thing with this update when the camera is attached it has this problem.  I did read there is a firmware release on the 18th but couldn't remember whats its for.

Ricci
2017-1-17
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fansea94e9d0
lvl.3
Flight distance : 172375 ft
United States
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ricci2 Posted at 2017-1-17 08:20
Guess what the first thing you will be told to do?
reload the firmware, my original M600 was updated last night and it shows the update warning even though it is done, seems there is a bizarre thing with this update when the camera is attached it has this problem.  I did read there is a firmware release on the 18th but couldn't remember whats its for.

The 18th release is for the A3 controller I think but I'm hoping there is some correlation between it and the remote controller Go App update I need. Right now I am grounded
2017-1-17
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SkySight Aerial
Second Officer
Flight distance : 3312018 ft
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United Kingdom
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My experience is to leave everything for 24 hours and the necessary associated firmware will appear???? Here's hoping?????????
2017-1-17
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skyvideoct
Second Officer
Flight distance : 1136230 ft
United States
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The remote control firmware is updated via the GO app and uses the Go App device's internet connection to check for/download/install controller updates.
2017-1-17
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R.P.
lvl.3
Flight distance : 172375 ft
United States
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SkySight Aerial Posted at 2017-1-17 09:26
My experience is to leave everything for 24 hours and the necessary associated firmware will appear???? Here's hoping?????????

Unfortunately it's been 5 days now with no apparent update available. Yet
2017-1-17
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ricci2
Captain
Flight distance : 61158 ft
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France
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Hi R.P
have you tried the reset option
* Turn on the controller, and the aircraft should be off.
* Press C1, C2, and shutter on the controller then turn the controller off.
* Turn on both the aircraft and the controller and link the remote.
ricci
2017-1-17
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R.P.
lvl.3
Flight distance : 172375 ft
United States
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I got the controller and aircraft communicating again. It turns out it was a faulty Apple USB cable on the Master Controller. It was just bad timing happening right after a FW update.
2017-1-18
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ricci2
Captain
Flight distance : 61158 ft
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France
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glad your able to fly
2017-1-18
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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R.P. Posted at 2017-1-18 07:09
I got the controller and aircraft communicating again. It turns out it was a faulty Apple USB cable on the Master Controller. It was just bad timing happening right after a FW update.

It's always small coincidences like that that can make one think the worst. Good to hear you were able to get it sorted out.
2017-1-18
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