my DJI OSMO had been BRICKED for months and tech support had been not helpful.

the DJI OSMO powers on, joystick moves, gimbal works, sends out WIFI, connects to DJI GO app v2.9.1 (2612) on iphone 6.
the DJI OSMO does NOT have a live view, does NOT record, does not even have a firmware.  
firmware is empty!

attempt to upload firmware via a formatted SD card with the .bin file at root directory, DJI OSMO does not blink to upload. just the green lights.

I emailed tech support several times, and they keep asking me to look for the hidden MISC files.
I told them the SD Card can see hiden files but there is NO 'MISC' folder.

It is 6 months since i contacted them, and I am giving up.
Anyone have this issue or can help?
Thank you in advance.

Does it connect with your Laptop/Pc or does it not show up at all? Did it get bricked while updating the firmware?

ChrisNL 8 Posted at 2017-1-18 05:13
Does it connect with your Laptop/Pc or does it not show up at all? Did it get bricked while updating the firmware?

hi, it does not connect to pc/computer.
don't know what happen, it does not have a firmware, but the app can see its battery status.  the joystick can still move it around. no image.

M!! Posted at 2017-1-18 12:07
hi, it does not connect to pc/computer.
don't know what happen, it does not have a firmware, but the app can see its battery status.  the joystick can still move it around. no image.

If it is still moving it must have firmware, but it's probably damaged (maybe through an incompleted firmware update). Try to update the firware through the dji go app..

I have the same problem, tryed with ios and android...black screen grgrgrgrgr....weird is that on android my osmo is as an inspire 1 recognised...no clue where the problem is....just ennoying! in ios my osmo is an osmo but I have only black screen

Good news, I managed to get the screen back...
my way:
1) downloard FW 1.6.2.10 (previous FW from 2016-03-24)
2) format uSD
3) copy FW on it and update the Osmo, restart and it was good...then a popup screen comes up with update online with the GoApp
hopefully it helps all...
BTW same for me in android I had to stop in the appl manager DJI Go 4!

fans0e5a7cda Posted at 2017-1-19 09:05
Good news, I managed to get the screen back...
my way:
1) downloard FW 1.6.2.10 (previous FW from 2016-03-24)

hey did you happen to have a picture because my osmo is doing the same

I Live in Kuwait and purchaed an osmo camera on April 24 , 2017. During the first use itelf , I lost the video feed  but the Ginbal is still working. I RE-installed the OSMO App . tried to reinstall the firmware but it didnt work. I took it to the authorized dealer (Falcon) they took the device and told me that they will let me know  the issue. Since there was no communication from them, Today i went to them again.  They told me that its a software error and they have to send the device back to China to get it rep[aied and they have no gaurantee when i will get the device back. Also they even didnt give me a reciept for receiving the device, they just wrote it on a paper in the store and gave me the business card of the Store and told me to keep it.

Justin Thomas Posted at 2017-5-21 06:14
I Live in Kuwait and purchaed an osmo camera on April 24 , 2017. During the first use itelf , I lost the video feed  but the Ginbal is still working. I RE-installed the OSMO App . tried to reinstall the firmware but it didnt work. I took it to the authorized dealer (Falcon) they took the device and told me that they will let me know  the issue. Since there was no communication from them, Today i went to them again.  They told me that its a software error and they have to send the device back to China to get it rep[aied and they have no gaurantee when i will get the device back. Also they even didnt give me a reciept for receiving the device, they just wrote it on a paper in the store and gave me the business card of the Store and told me to keep it.

I think you should have just sent it to DJI. Go get it back and you send it DJI.

Big Z Posted at 2017-5-21 07:11
I think you should have just sent it to DJI. Go get it back and you send it DJI.

Thanks for the info, i will send it to DJI

so..... is that the fix?   it needs to be sent to DJI? I am having same problem.   

That's a horrible fix

Just spent some time on the phone with service...  I need to send mine back in.   I bought the camera for an event and now I won't be able to use it.   Fantastic.  

Svilnit Posted at 2017-9-13 10:32
Just spent some time on the phone with service...  I need to send mine back in.   I bought the camera for an event and now I won't be able to use it.   Fantastic.

Do you have the same problem with OP? How about removing SD card? What does the indicator show?

Just bought a used one off ebay with same issues, known in advance. I loaded latest fw on msd, installed into osmo and had to hold record, trigger, and power simultaneously for about 10 seconds before it went into boot. 10 minutes later fully functional.

#Quick Reply Here#Hi I have the same problem that appeared after the update. Before that everything worked without a problem, as a preview I use Sony Xperia XZ Premium. I tried everything but the result is - the device does not work, even now I am reporting to me as INSPIRE 1, which is completely nonsense, while the touch control of the camera works