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N3 ESC Exception Error
1542 8 2017-1-23
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
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I have E800 latest version, N3 latest version,  Futaba S-BUS receiver, got two Errors,
"ESC exception error - contact tech help"   and  "CompassMagnetic error"

The Compass I guess I have to calibrate??     The ESC error I have no idea how to correct.  I thought the "intelligent ESC's" would help?


Chris
2017-1-23
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Just to clarify, are all components up to date with the latest firmware? Which version of the Assistant 2 Software are you running?
2017-1-23
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
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DJI-Jamie Posted at 2017-1-23 23:07
Just to clarify, are all components up to date with the latest firmware? Which version of the Assistant 2 Software are you running?

Latest firmware v.1.7.0.0,  Assistant latest v. 1.0.9 - 2

Thanks,
Chris
2017-1-24
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DJI-Jamie
DJI team
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fans36b5aa42 Posted at 2017-1-24 02:20
Latest firmware v.1.7.0.0,  Assistant latest v. 1.0.9 - 2

Thanks,

Try restoring the N3 to factory settings. After that, try to redo your ESC settings and see if the message reappears.
2017-1-24
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
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DJI-Jamie Posted at 2017-1-24 14:43
Try restoring the N3 to factory settings. After that, try to redo your ESC settings and see if the message reappears.

I figured it out.  The E800 ESC's are NOT "intelligent" ESC's. When I turned off "intelligent ESC"  in Assistant the Error went away.  Thanks for your Help.

Chris
2017-10-6
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
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fans36b5aa42 Posted at 2017-10-6 01:55
I figured it out.  The E800 ESC's are NOT "intelligent" ESC's. When I turned off "intelligent ESC"  in Assistant the Error went away.  Thanks for your Help.

Chris

Am I correct about the E800 ESC not being of the Intelligent type?
2017-10-13
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DJI-Mark
First Officer

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fans36b5aa42 Posted at 2017-10-13 01:51
Am I correct about the E800 ESC not being of the Intelligent type?

When I review the product page for the E 800 motors, there is no mention of it being an intelligent type. However, as all information is good, I would encourage you to download the manual which you can get here: http://dl.djicdn.com/downloads/e ... _Manual_v1.0_en.pdf

Also, check out the E800 Assistant Software which is here: http://www.dji.com/e800/info#downloads

Both points will help you maintain your aircraft to run at the highest standard.
2017-10-13
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
United States
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DJI-Mark Posted at 2017-10-13 07:35
When I review the product page for the E 800 motors, there is no mention of it being an intelligent type. However, as all information is good, I would encourage you to download the manual which you can get here: http://dl.djicdn.com/downloads/e800/en/E800_User_Manual_v1.0_en.pdf

Also, check out the E800 Assistant Software which is here: http://www.dji.com/e800/info#downloads

Thanks for your quick reply.
2017-10-13
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fans36b5aa42
lvl.4
Flight distance : 15207 ft
United States
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DJI-Mark Posted at 2017-10-13 07:35
When I review the product page for the E 800 motors, there is no mention of it being an intelligent type. However, as all information is good, I would encourage you to download the manual which you can get here: http://dl.djicdn.com/downloads/e800/en/E800_User_Manual_v1.0_en.pdf

Also, check out the E800 Assistant Software which is here: http://www.dji.com/e800/info#downloads

Thanks for your quick reply.
2017-10-13
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