Order 0659882970138 stuck in payment reviewing stage - please help
1575 6 2017-1-25
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Tangjans
lvl.4
Singapore
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Hi Natalia - please assist to get this order reviewed by Finance 0659882970138.



2017-1-25
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Tangjans
lvl.4
Singapore
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Just received a note that it has moved on to the "Confirmed" stage. Thanks!
2017-1-25
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DJI Natalia
Administrator
Flight distance : 318 ft

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Great.Since it will take some time to update the information and system, no worries, and  the status is now "Wait Pick".
2017-1-25
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Tangjans
lvl.4
Singapore
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Hi - could I have a status on this order please? When will it be shipping?
2017-1-31
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DJI Mindy
Administrator
Flight distance : 7 ft
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Tangjans Posted at 2017-1-31 19:37
Hi - could I have a status on this order please? When will it be shipping?

Hello Tangjans, the estimated shipping date is Feb.14.
2017-2-3
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Ranze
lvl.2

United States
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It took over a week to get the funds processed.....and it's going to take another week and a half.....to get to Singapore?.... Ridiculous....I'm interested to see when I will get mine to the US.... March!? Jeez...  with the amount you all charge for your products, expediting shipping should be included!
2017-2-4
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Tangjans
lvl.4
Singapore
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I received "Mavic Pro Flight Combo" over the weekend. Just had a test flight over lunch.

The cause of the delay as the monitor hood, which I asked to be cancelled and refunded. It would be nice if the DJI order management system reflected actual ship times for each ordered item.

I also made queries over live chat (not helpful at all) and called the hotline at least twice in China to chase up on payment confirmation and ship date. Good thing I speak Mandarin.

DJI - love your products, but online ordering experience leaves much to be desired. Hopefully you can take my feedback to improve.
2017-2-6
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