Hey All, when i boot my DJI Go 4 app up and do my preflight i notced that in the Image Transmission Setting within the app is not indicating any of the transmission lines/levels....No connected channel, no stable or unstable lines are indicated so it makes it difficult to chaeck and see if there are any local inteferances prior to flight. I have re installed the app (Ver 4.0.1) and have updated the birds firmware.....any help with the above problem would be greatly appreciated....Cheers

Top forum....no bloody replies.

Hi, is it showing one of the current channels been use in blue? (eg 13,14............20) also is it on auto or manual? do you have the other older dji go app loaded onto your device? if you do delete it.

Nigelbrinkmann Posted at 2017-1-26 21:37
Hi, is it showing one of the current channels been use in blue? (eg 13,14............20) also is it on auto or manual? do you have the other older dji go app loaded onto your device? if you do delete it.

Hi, thanks for the reply, no its not showing any channels being used and is set to auto, i have deleted the previous dji go app and re installed again but no change...

Just to clarify, are you receiving any error messages in the Go app? Does the overall status indicate that it's reading normally? Which mobile device do you use?

Try it on manual

Hi Jamie, no i'm not receiving any error messages at all, yes the overall status indicate all is fine but there just are no bar indicators. I'm using a Samsung Galaxy Tab A. I have only had the bird 3 weeks and initially all indicators were fine, that is the App was showing what channel was in use. I have updated the firmware and re-installed the App already but still no change....baffling issue here as i want that confidence that all is ok to fly, last thing i want is a fly off or crash.

Hey Sprtbkrydr, its no different in manual mode, still no indicators/channel showing.

No still nothing...i'm going to re install everything including roll back of the firmware and see if that makes any difference...

Hi OZIROGUE,
not sure if you are aware, the mods here are usually top notch with their responses but in order for them to see your replies, you must click the "reply" button at the bottom right corner of their message, Good luck with getting a result with you problem!

DJI-Jamie Posted at 2017-1-27 00:58
Just to clarify, are you receiving any error messages in the Go app? Does the overall status indicate that it's reading normally? Which mobile device do you use?

Hi Jamie, no i'm not receiving any error messages at all, yes the overall status indicate all is fine but there just are no bar indicators. I'm using a Samsung Galaxy Tab A. I have only had the bird 3 weeks and initially all indicators were fine, that is the App was showing what channel was in use. I have updated the firmware and re-installed the App already but still no change....baffling issue here as i want that confidence that all is ok to fly, last thing i want is a fly off or crash.

Lethal Posted at 2017-1-29 00:55
Hi OZIROGUE,
not sure if you are aware, the mods here are usually top notch with their responses but in order for them to see your replies, you must click the "reply" button at the bottom right corner of their message, Good luck with getting a result with you problem!

Cheers for that !

just curious, what does your AC battery status indicate  ?

OZIROGUE Posted at 2017-1-28 11:42
Hi Jamie, no i'm not receiving any error messages at all, yes the overall status indicate all is fine but there just are no bar indicators. I'm using a Samsung Galaxy Tab A. I have only had the bird 3 weeks and initially all indicators were fine, that is the App was showing what channel was in use. I have updated the firmware and re-installed the App already but still no change....baffling issue here as i want that confidence that all is ok to fly, last thing i want is a fly off or crash.

Did you notice this after an app update or anything to that effect? Have you tried a different mobile device to see if it behaves the same way? Have you tried a short LOS test to see if it behaves normally? The app would not cause the unit to take off on its own. The app only displays information that the aircraft/RC projects. If the RC signal is strong and the unit is not drifting or going into Atti mode, then the likelihood of a crash is small.

DJI-Jamie Posted at 2017-1-29 20:00
Did you notice this after an app update or anything to that effect? Have you tried a different mobile device to see if it behaves the same way? Have you tried a short LOS test to see if it behaves normally? The app would not cause the unit to take off on its own. The app only displays information that the aircraft/RC projects. If the RC signal is strong and the unit is not drifting or going into Atti mode, then the likelihood of a crash is small.

Thanks Jamie, i'll try another tablet. What is the LOS test ?? I will advise the outcome Cheers

Grizz 1 Posted at 2017-1-29 07:34
just curious, what does your AC battery status indicate  ?

I have 2 batteries and both are fine.

OZIROGUE Posted at 2017-1-29 20:33
Thanks Jamie, i'll try another tablet. What is the LOS test ?? I will advise the outcome Cheers

LOS is normally short for "line of sight".

DJI-Jamie Posted at 2017-1-29 20:52
LOS is normally short for "line of sight".

Ok so at this stage i connected my other device ( A Samsung Galaxy Tab S2 ) and with the DJI go and the DJI go 4 apps installed from day dot on this device all seemed to be ok, that is all indicators within the ITS were working. I then decided to reset my Galaxy Tab A to a factory reset and re install the DJI go 4 app to see if that would work but to no avail, the ITS still doesn't show any channel indicators....frustrating !! i might add also i only bought the Tab a a few weeks ago and when i first installed the DJI go app all was fine so now i'm just a little baffled.....any further input would be appreciated.....i might hook up my HTC M9 mobile and see what that does....will advise the outcome to that soon. Cheers  

OZIROGUE Posted at 2017-1-29 22:56
Ok so at this stage i connected my other device ( A Samsung Galaxy Tab S2 ) and with the DJI go and the DJI go 4 apps installed from day dot on this device all seemed to be ok, that is all indicators within the ITS were working. I then decided to reset my Galaxy Tab A to a factory reset and re install the DJI go 4 app to see if that would work but to no avail, the ITS still doesn't show any channel indicators....frustrating !! i might add also i only bought the Tab a a few weeks ago and when i first installed the DJI go app all was fine so now i'm just a little baffled.....any further input would be appreciated.....i might hook up my HTC M9 mobile and see what that does....will advise the outcome to that soon. Cheers

So i connected my HTC M9 and that worked fine....i'm going to do another factory reset on the Tab A and re install the Dji go 4 app and see how i go this time....

OZIROGUE Posted at 2017-1-29 23:09
So i connected my HTC M9 and that worked fine....i'm going to do another factory reset on the Tab A and re install the Dji go 4 app and see how i go this time....

Please keep me posted.

DJI-Jamie Posted at 2017-1-29 23:38
Please keep me posted.

Ahhh its frustrating....i reset the device to factory settings, reinstalled the Dji go 4 app and still no graphical indicators in the ITS. I will try and get hold of another Tab A and see if i can isolate the issue to maybe just this tablet....strange when i set it up out of the box a few weeks ago all was fine....will keep you updated....Cheers

OZIROGUE Posted at 2017-1-30 00:18
Ahhh its frustrating....i reset the device to factory settings, reinstalled the Dji go 4 app and still no graphical indicators in the ITS. I will try and get hold of another Tab A and see if i can isolate the issue to maybe just this tablet....strange when i set it up out of the box a few weeks ago all was fine....will keep you updated....Cheers

Please keep me posted, at least we know that it's not necessarily an issue with the aircraft or app itself. Do you recall updating any software on the Tab A or adding more apps lately to where the memory capacity could be affecting the app?

DJI-Jamie Posted at 2017-1-30 11:24
Please keep me posted, at least we know that it's not necessarily an issue with the aircraft or app itself. Do you recall updating any software on the Tab A or adding more apps lately to where the memory capacity could be affecting the app?

Hi Jamie, no the only updates performed were when the device was unpacked and booted for the first time. It was primarily purchased for the aircraft and nothing else. I have only added the Dji Go 4 app to this device, how would memory capacity affect the Dji app ? As indicated prior the app was fine upon first use.

OZIROGUE Posted at 2017-1-30 19:36
Hi Jamie, no the only updates performed were when the device was unpacked and booted for the first time. It was primarily purchased for the aircraft and nothing else. I have only added the Dji Go 4 app to this device, how would memory capacity affect the Dji app ? As indicated prior the app was fine upon first use.

If there's not enough memory, the unit may not have enough processing power left in the RAM to run the app smoothly. If the Go app is the only app you have, this wouldn't likely to be the case.

DJI-Jamie Posted at 2017-1-30 20:34
If there's not enough memory, the unit may not have enough processing power left in the RAM to run the app smoothly. If the Go app is the only app you have, this wouldn't likely to be the case.

I have the same issue.  Mine has never worked either.  P3P, Started at v2.4.3 and now in v3.1.3.     

kerrylaw Posted at 2017-3-3 22:28
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I have the same issue.  Mine has never worked either.  P3P, Started at v2.4.3 and now in v3.1.3.

I have the same issue.  Mine has never worked either.  P3P, Started at v2.4.3 and now in v3.1.3.     

Sorry for the double post!   Dang!!

kerrylaw Posted at 2017-3-3 22:34
I have the same issue.  Mine has never worked either.  P3P, Started at v2.4.3 and now in v3.1.3.     

Sorry for the double post!   Dang!!

I'm sorry if this was missed, but what kind of mobile device are you using?

OZIROGUE Posted at 2017-1-30 19:36
Hi Jamie, no the only updates performed were when the device was unpacked and booted for the first time. It was primarily purchased for the aircraft and nothing else. I have only added the Dji Go 4 app to this device, how would memory capacity affect the Dji app ? As indicated prior the app was fine upon first use.

Were you able to get it sorted or does this persist?

Hi, I'm pretty new to DJI and indeed drones in general. On purchasing my Phantom 3 Advanced I noticed the same issue (in regards to the real-time channel status indicators within the 'Channel Transmission Settings' screen). My connected device at the time was a Samsung Tab E (running Android 4.0). This issue was bugging me for a while (everything else looked okay - just the channel status information was clearly wrong). I decided to connect my Samsung S7 (running Android 7.0) and all kicked into life (real-time channel information was being displayed). I hope this is of use

Laterz C

kerrylaw Posted at 2017-3-3 22:34
I have the same issue.  Mine has never worked either.  P3P, Started at v2.4.3 and now in v3.1.3.     

Sorry for the double post!   Dang!!

I had the same issue running on Android 4.0, then I changed my device (Android 7.0) all starting working as expected.