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Camera Problems
684 9 2017-2-2
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slevans
lvl.1

United States
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OK Seems I've lost any video from my Phantom 3 Standard it can fly just can't see what camera should be showing can
anyone help me sometimes the camera will come on but can't take pictures or video DSCN6003.JPG
2017-2-2
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whirly bird
lvl.1

United States
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I am by no means an expert, in fact Im about as novice as you can get. If you can not find the simple solution and before sending it off for repairs, if you are comfortable to do so, check the gimbal ribbon. My gimbal suddenly quit working. Took the gimbal off and checked the internals and found that the ribbon was fried.
20170131_095924.jpg
2017-2-2
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whirly bird
lvl.1

United States
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*not an expert. Sorry
2017-2-2
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BarrieG14
lvl.1

United Kingdom
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May sound obvious but you have taken off the lens cap haven't you?
2017-2-2
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slevans
lvl.1

United States
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i finally got a screen but the menu does not work can't take a picture or video
2017-2-2
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slevans
lvl.1

United States
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finally got a screen but menu don't work can't take a picture or video
2017-2-2
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slevans
lvl.1

United States
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whirly bird Posted at 2017-2-2 09:05
I am by no means an expert, in fact Im about as novice as you can get. If you can not find the simple solution and before sending it off for repairs, if you are comfortable to do so, check the gimbal ribbon. My gimbal suddenly quit working. Took the gimbal off and checked the internals and found that the ribbon was fried.

Thanks I'll check but I can get the screen to come up but the menu does not respond to anything
2017-2-2
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slevans
lvl.1

United States
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BarrieG14 Posted at 2017-2-2 09:19
May sound obvious but you have taken off the lens cap haven't you?

Yes and not stupid question I guess a lot of people have did that lol
2017-2-2
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DroneGuy96
lvl.1
Flight distance : 8127 ft
Canada
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Try relinking you controller to your drone, Find It Here. .  Hope It works out for you!. Also try uninstalling and reinstalling the app to see if that makes any difference!
2017-2-2
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please clarify what mobile device you are using?
Do you have another mobile device to test with?
2017-2-3
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