DJI Natalia
Administrator
Offline
|
Frost, sorry to hear about your unpleasant experience, we'd like to help you handle this case.
The drone is the original one, we've got some parts repaired.
For the poor image transmission, may i know what mobile device you're using? how about the environment around?
Please fly it in different open locations, and adjust the antennas to the optimal range during flight.Also please check the HD page on the APP when you get the weak image message on the screen, it's appreciated if you can upload a screenshot here.
|
|