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DJI Mavic ND filters have yours shipped?
2549 39 2017-2-5
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Mavrick
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United States
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I ordered mine 3 weeks ago on the 15th of January and they still have not shipped.  Yet once again YouTube V-Blog guys are getting their orders filled within 10 days.
has anyone else that is not an important PR customer gotten their order yet and when did you order it?  

If someone from DJI is reading this my order number is 0018276080937 and I would really like to know what is happening with the ND filter orders.

2017-2-5
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Ordered mine at the end of January, got them last Friday.
2017-2-5
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Mavrick
lvl.2
United States
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Ex Machina Posted at 2017-2-5 17:30
Ordered mine at the end of January, got them last Friday.

Thanks for the Info.
Wow you got them in about 10 days I am still waiting  20 days for the shipping to happen.
Please DJI can you ship me the filters.
2017-2-5
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Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
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Some people have received them within a couple of days of ordering. I ordered mine on 13 January and they have shipped but I have not received them yet. Check your account online as mine said shipped before I received email confirmation of shipping.
2017-2-5
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GowingBoy
lvl.1
Flight distance : 550312 ft
Hong Kong
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I live in HK.  Ordered online on Thursday and the box was delivered to me this morning (Monday).
2017-2-5
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PAYBACK
lvl.4
Flight distance : 683885 ft
South Africa
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Ordered off  DJI's official Amazon store 3 February. Figured I'd save $10 not buying from DJI direct. Currently PREPARING FOR SHIPMENT, whatever that means.  
2017-2-6
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Jason Lane
lvl.4
Flight distance : 260144 ft
Australia
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Ordered mine on Jan 17 and haven't heard anything since. No reply to my email on Jan 28.
2017-2-6
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Mavrick
lvl.2
United States
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Jason Lane Posted at 2017-2-6 03:35
Ordered mine on Jan 17 and haven't heard anything since. No reply to my email on Jan 28.

I wish I could understand DJI logic in the way they handle customer orders.
I know it's done in a regional way but some people in the USA are getting theirs right away and other wait for a month.  Can DJI Ken please chime in and give me some sort of estimate.

2017-2-6
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Mavrick
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United States
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Mavrick Posted at 2017-2-6 08:43
I wish I could understand DJI logic in the way they handle customer orders.
I know it's done in a regional way but some people in the USA are getting theirs right away and other wait for a month.  Can DJI Ken please chime in and give me some sort of estimate.

Still waiting on order 0018276080937
Its now closing in on 1 MONTH since I placed my order for a set of filters and a cable!
2017-2-9
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Griffith
Second Officer
Flight distance : 98537 ft
United States
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Payment confirmed 1-24.  Not yet shipped - but there were some extra props on the order too.
2017-2-9
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Jdwyier
lvl.2

United States
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I ordered props & filters on Jan 14th. I got tracking information from DJI a couple of days ago. Package is due to be delivered here in Virginia on 2/13.
2017-2-9
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CrazyHorse019
lvl.2
Flight distance : 348540 ft
United Kingdom
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I ordered on 29th Jan and I got them on the 3rd feb   - Based  in UK
2017-2-10
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Mavrick
lvl.2
Jamaica
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Mine is still sitting at "Pay confirmed".
2017-2-10
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Mavrick
lvl.2
United States
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Mine is still sitting at "Pay confirmed".  They took the money from my PayPal account 21 days ago, they have even changed it from Authorized to Pay Confirm 4 days ago and yet it is not shipped.  What is going on DJI.

The order number is 0018276080937 in case a sales rep see's this.

PLEASE HELP !!
2017-2-10
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jtylercook
lvl.1

United States
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I ordered mine from amazon earlier today and got a shipping confirmation about an hour ago.
2017-2-10
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ExiledBlue
lvl.4
Flight distance : 5928881 ft
Thailand
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I ordered 20 days ago direct from DJI along with a battery and charging hub, no sign of delivery.

I spoke via chat to DJI yesterday, they told me all my items are in stock but my order will not be despatched until 23 Feb!!  WTF...

Very poor service, and I am one very disappointed customer.

If I had known delivery would take over 5 weeks from payment, I simply would not have ordered.
2017-2-10
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Jason Lane
lvl.4
Flight distance : 260144 ft
Australia
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DJI cancelled the order that I had placed on Jan 17. I had emailed them on Jan 28 to say that I would be leaving for overseas within the next few weeks, so if they couldn't ship them within that timeframe, I'd rather cancel the order. After no reply to my Jan 28 email, I suddenly received a notification on Feb 9 that my order had been canceled.
2017-2-11
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fans50fc1a4a
lvl.2
Flight distance : 680679 ft
United States
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Ordered my filters (and some other things)  on the 18th of January and am still waiting.  Had one of the Chat Reps tell me they are all ready to go last week but of course, still haven't received a shipping notification.  None of this stuff makes since.  I feel like my stuff is in a corner somewhere and because at one point they were backordered, someone put a note on it saying for it to go out Feb 20th (the date I used to get repeatedly).  Who knows...the problem is even more compounded and problematic for me because they are supposed to be coming with a couple more batteries and the charging hub.  This whole situation has been extremely frustrating and confusing.  

If anyone from DJI sees this stuff, can you please send my order?  

Order # 0018432509130
2017-2-11
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devGOD
lvl.3
Flight distance : 200577 ft
United States
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can someone look into my order #0018906292108 i ordered on the 16th
2017-2-11
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yoengel
Second Officer
Flight distance : 2370988 ft
  • >>>
United States
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Test footage of DJI's official OEM filters for the Mavic Pro (ND4/8/16) with side-by-side comparison without the filters.

2017-2-13
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devGOD
lvl.3
Flight distance : 200577 ft
United States
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I placed an order for the Filter via Amazon from DJI  on the Feb 11th and received a shipping noticed on the 13th. Seriously DJI wtf? My original order from DJI store directly placed on Jan 16th still not shipped but your shipping from your DJI Amazon store?... I canceled all my orders with DJI direct store. I'll stick to ordering from Amazon only
2017-2-13
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PAYBACK
lvl.4
Flight distance : 683885 ft
South Africa
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devGOD Posted at 2017-2-13 23:51
I placed an order for the Filter via Amazon from DJI  on the Feb 11th and received a shipping noticed on the 13th. Seriously DJI wtf? My original order from DJI store directly placed on Jan 16th still not shipped but your shipping from your DJI Amazon store?... I canceled all my orders with DJI direct store. I'll stick to ordering from Amazon only

Ordered mine 3 Feb off official Amazon DJI store and it says my order will arrive between Mar 3 - Mar 13. A joke to say the least.
2017-2-14
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tellus1
lvl.4
Flight distance : 105551 ft
Australia
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Ordered mine 20 days ago, still havent shipped.
2017-2-14
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DroneFlying
Second Officer
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United States
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jtylercook Posted at 2017-2-10 18:40
I ordered mine from amazon earlier today and got a shipping confirmation about an hour ago.

Was this through the "Official DJI Store" or a different Amazon seller? I'm guessing the latter if your order was shipped the same day you placed it.
2017-2-14
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jtylercook
lvl.1

United States
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DroneFlying Posted at 2017-2-14 04:41
Was this through the "Official DJI Store" or a different Amazon seller? I'm guessing the latter if your order was shipped the same day you placed it.

You're right it was from a different seller.
2017-2-14
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fans90d4f438
lvl.3
Flight distance : 451335 ft
United States
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cancelled mine from the DJI Store on Amazon. (ordered over two weeks ago with no movement)Placed order from this amazon seller this morning:
https://www.amazon.com/sp?_encod ... ab=&vasStoreID=

I already recevied the shipped email notification with tracking info for USPS.
2017-2-14
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jtylercook
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United States
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fans90d4f438 Posted at 2017-2-14 07:19
filter question...do the ISO and shutter speed settings adapt automatically (and optimally) when the filters are installed? Or is it mandatory that you manually select those settings when using filters? (new to filters..thanks)

Simply put so we don't clog up this shipping thread with another topic.

Yes it should automatically adapt. Adapting optimally is up for discussion, I would personally say not necessarily. I would recommend you use manual settings whether you are using filters or not.

If you want more detailed info make a new thread!
2017-2-14
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DroneFlying
Second Officer
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fans90d4f438 Posted at 2017-2-14 07:19
cancelled mine from the DJI Store on Amazon. (ordered over two weeks ago with no movement)Placed order from this amazon seller this morning:
https://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=0&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=113-8228127-7528221&seller=A1JL84PCMGC6ZI&tab=&vasStoreID=

That's why I asked: I did the same last week after I saw jtylercook's comment and got essentially the same results: mine shipped in one business day -- after my "Official DJI Store" order had gone nowhere for days.
2017-2-14
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neo0
lvl.3
Flight distance : 115997 ft
United States
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I got mine within 5 business days. no problem
2017-2-14
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tellus1
lvl.4
Flight distance : 105551 ft
Australia
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neo0 Posted at 2017-2-14 12:44
I got mine within 5 business days. no problem

This is what frustrates me with DJI, payment confirmed 20days ago and still nothing.

Glad yours came quickly.
2017-2-14
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neo0
lvl.3
Flight distance : 115997 ft
United States
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tellus1 Posted at 2017-2-14 13:11
This is what frustrates me with DJI, payment confirmed 20days ago and still nothing.

Glad yours came quickly.

It seem others has had the some issue , I quest  i was lucky on my order
2017-2-14
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fans5e399e78
lvl.3
Flight distance : 630486 ft
United States
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neo0 Posted at 2017-2-14 13:24
It seem others has had the some issue , I quest  i was lucky on my order

Still waiting here ordered on Jan 15th
Order Number:  0012985621058
2017-2-14
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PAYBACK
lvl.4
Flight distance : 683885 ft
South Africa
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Couldn't wait any longer sorry DJI. Cancelled my Amazon DJI store order and swiftly ordered from CAMRISE store as per fans90d4f438 suggestion. Item was shipped about an hour ago.
2017-2-15
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Jdwyier
lvl.2

United States
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Received mine from DJI a couple of days ago.
2017-2-15
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VAS67
lvl.3
Flight distance : 265984 ft
United Kingdom
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Ordered mine Jan 12th, received an email a couple of weeks ago to expect them in March.
At the time I ordered them there was no mention that this was going to be a pre-order so I assumed they were in stock.... Obviously I was wrong ;-(

I'm in the UK as Crazyhorse019 is. He got his in 3-4 days. How is that?


2017-2-15
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DroneFlying
Second Officer
Flight distance : 10774613 ft
United States
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Mine arrived today from Amazon seller Camrise.
2017-2-16
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PAYBACK
lvl.4
Flight distance : 683885 ft
South Africa
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CAMRISE delivered to my ARAMEX GLOBAL SHOPPER address in NYC yesterday. Really impressed with their service. Now hopefully a short wait to get it to South Africa.

I am a bit worried about all the stories of DJI filters cracking.
2017-2-16
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DroneFlying
Second Officer
Flight distance : 10774613 ft
United States
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PAYBACK Posted at 2017-2-16 22:31
CAMRISE delivered to my ARAMEX GLOBAL SHOPPER address in NYC yesterday. Really impressed with their service. Now hopefully a short wait to get it to South Africa.

I am a bit worried about all the stories of DJI filters cracking.

I've only seen one person mention cracking, though maybe there are more I haven't come across. To be honest, after seeing for myself how easy they are to apply and remove it's hard for me to imagine cracking one, though I'm sure it's possible and they definitely do seem more fragile than the Tacos and Polars.
2017-2-17
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PAYBACK
lvl.4
Flight distance : 683885 ft
South Africa
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DroneFlying Posted at 2017-2-17 03:55
I've only seen one person mention cracking, though maybe there are more I haven't come across. To be honest, after seeing for myself how easy they are to apply and remove it's hard for me to imagine cracking one, though I'm sure it's possible and they definitely do seem more fragile than the Tacos and Polars.

Thanks for putting my mind at ease DroneFlying.
2017-2-17
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fans90d4f438
lvl.3
Flight distance : 451335 ft
United States
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My order from Camrise arrived yesterday. 3 days total from order to receipt from that amazon seller
2017-2-17
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