thewearytravele
lvl.2
Flight distance : 373264 ft
United States
Offline
|
ChicagoDroneMAS Posted at 2017-3-30 06:47
My issue isn't that they require a signature but that they also won't allow you to pickup from the FedEx distribution center. What?! This isn't a FedEx rule, it's a shipping restriction placed on the shipment by DJI. So you have to be home M-F to sign for the shipment in person. Which is quite frankly less secure. Anyone can sign as long as they are an adult and at that location. If I went to FedEx to pickup I'd have to show my ID and sign. Regardless it's been 2 weeks since I ordered and still no Mavic (when the website said 1-3 days until it ships). The original delay was due to the fact that I bought accessories that were back ordered. DJI did not notify me of the delay and I only found out after contacting support (and demanded split shipment). So rather than split the shipment as Amazon or any other quality online retailer would have, or even make a note on the order page of the delay or expected ship time, they were just going to wait 1 MONTH after my order date to ship it all together.
This happened to me, my goggles were signed for by some random, I wasn't home and they weren't delivered. Now I'm freaking out, and DJI is being extremely slow to respond, they had me file a police report which I did. I sent it to them and now I'm waiting back for a response.
I bought it through DJI on Amazon, and amazon was surprisingly of no help either.
|
|