May I have your case number? I'll look into your case and help you follow up it.
Generally speaking, you will receive the shipping label in about 1-2 working days.
DJI Natalia Posted at 2017-2-7 18:50
May I have your case number? I'll look into your case and help you follow up it.
Generally speaking, you will receive the shipping label in about 1-2 working days.
Good morning. And thanks in advance for your help. My case number is CAS-435870-Q3C2Z4.
Roll Tide Posted at 2017-2-8 14:34
My shipping label arrived, and now my drone is on its way to California. Thanks for your help, and wish me luck. I cannot wait to get flying again.
Great, hope you will get it back soon and enjoy it!
i sent mine out on the 6th before he even got his shipping label but i still havent gotten my drone back yet. it has been at the california office since last tuesday the 14th. my unit was a damaged on arrival. i sent the full fly more bundle back.
MrBind Posted at 2017-2-20 21:19
i sent mine out on the 6th before he even got his shipping label but i still havent gotten my drone back yet. it has been at the california office since last tuesday the 14th. my unit was a damaged on arrival. i sent the full fly more bundle back.
Your case will be escalated soon, we are sorry for the inconvenience caused.
DJI Natalia Posted at 2017-2-20 23:30
Your case will be escalated soon, we are sorry for the inconvenience caused.
How will my case be escalated ?!?! I never gave you my case number. According to chat and mods my case has already been "escalated" and I called DJI in California and he said it could be possibly a few more weeks ?!?! This is beyond frustrating.