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Osmo X5
969 5 2017-2-11
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Haldi
lvl.2
Flight distance : 361 ft
Switzerland
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Hello I just bought an osmo x 5 pro! I was expecting a lot from this purchase but it was impossible to run it efficiently ... I use an iphone 6+ ios 10.2.1 (software up to date) but it is impossible to use DJI Go indeed crash application All the time I re-install it at least four times and I have to turn off my phone between each use otherwise I run the application and the latter leaves all !
Greetings Yves Haldimann

2017-2-11
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dirty_thumb
lvl.2
Flight distance : 257513 ft
Vietnam
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Yeah. Same problem here. iPhone 6 Plus iOS 10.2.1. The app crashes constantly. And I don't see any update version from DJI regarding this.
2017-2-11
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mixchief
First Officer
Flight distance : 160646 ft
United States
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dirty_thumb Posted at 2017-2-11 18:09
Yeah. Same problem here. iPhone 6 Plus iOS 10.2.1. The app crashes constantly. And I don't see any update version from DJI regarding this.

Interesting, I'm running an Osmo with X5 and had been for the most part flawless with my iPhone 6 and iPad Air 2 until today, when the image decided to not occupy the whole screen on the Go App, I put the X5 on the inspire 1 tonight with the same results, now I'm even wondering if it ever ran full screen on the iPad. It was a frustrating day at work to say the least. I guess your issue is why the plus and not with the regular 6?
2017-3-20
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dirty_thumb
lvl.2
Flight distance : 257513 ft
Vietnam
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mixchief Posted at 2017-3-20 21:52
Interesting, I'm running an Osmo with X5 and had been for the most part flawless with my iPhone 6 and iPad Air 2 until today, when the image decided to not occupy the whole screen on the Go App, I put the X5 on the inspire 1 tonight with the same results, now I'm even wondering if it ever ran full screen on the iPad. It was a frustrating day at work to say the least. I guess your issue is why the plus and not with the regular 6?

hi mixchief,

I found out that if I turn off screen rotation lock while the Go app is starting up, it will generate a lot of crashes. I must remember to turn it off before starting the app.

If you want the live view to be full screen on ipad, set the image/video ratio to 4:3. That would do the job.
2017-3-21
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mixchief
First Officer
Flight distance : 160646 ft
United States
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dirty_thumb Posted at 2017-3-21 00:20
hi mixchief,

I found out that if I turn off screen rotation lock while the Go app is starting up, it will generate a lot of crashes. I must remember to turn it off before starting the app.

where exactly is this setting, I do have the photo profile to 4:3 but I don't see this ratio setting for video, again the one I see is set to 4:3, now the issue only occurs on my iPad, on the iPhone 6 its fine however the screen ratio for the phone is different than the iPad.I have even reset camera settings to no avail.
2017-3-22
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Lucas Argentina
lvl.2
Argentina
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Access to DJI go app by using wi fi (with internet connection ). Once you are in, switch to the osmo wi fi
It worked for me.
Good luck
2018-4-12
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