Is there a way to see if I'm having an issue with soft focus on the right side of the image?

The weather is finally cooperating and I have been doing some flying around my neighborhood, I'm noticing that a lot of the video is out of focus on the right. I have ben making sure to tap the screen to focus as I fly from time to time. Some times it appears to be worse than others.

Here is quick sample video, any input or tests try would be appreciated.

Thanks

#Quick Reply Here#This same issue here. Sometimes got it on the left side. Im on IMU calibration right now meaby it helps if not I send it back

This is a common problem with a the Mavic. In my case, my left side is always out of focus. Send it in for replacement and hope you get a better unit back.

I had the same problem on mine and ended up sending it back. Do some test footage and upload it to Dropbox and refresh the firmware on dji assist and if that doesn't help email them telling them what you have done and it will save time. I sent mine back and I've been without my mavic since the 8th Feb and I still don't know when I'm gonna get it back. Good luck

Take some footage from a brick wall, do not forget to focus.
You should be able to see clearly

More information on this problem here: https://forum.dji.com/thread-69767-1-1.html

No software change or refresh will fix this. It's a hardware problem with the camera optics / sensor. Needs to be sent in for replacement.

geofox784 Posted at 2017-2-20 12:13
More information on this problem here: https://forum.dji.com/thread-69767-1-1.html

No software change or refresh will fix this. It's a hardware problem with the camera optics / sensor. Needs to be sent in for replacement.

I totally agree with you, this is not software related, unfortunately.

I put my own reply here, if it helps : https://forum.dji.com/forum.php? ... &fromuid=626413

I was hoping it wouldn't be an RMA, support asked for IMU calibration and some jpeg's. This will be the 2nd time it's gone in for service non crash related.

Jcox3 Posted at 2017-2-20 14:21
I was hoping it wouldn't be an RMA, support asked for IMU calibration and some jpeg's. This will be the 2nd time it's gone in for service non crash related.

It's a physical camera optics problem. No way software can fix it.

If you always have the same issue when flying in a suitable environment and all are up to date, then please feel free to contact our tech support, we'll take care of your case.

DJI Natalia Posted at 2017-2-21 03:37
If you always have the same issue when flying in a suitable environment and all are up to date, then please feel free to contact our tech support, we'll take care of your case.

Thank you, I have opened a case and in the process of getting the RMA ready