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DJI Care Refresh
347 5 2017-2-24
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E.finlay
lvl.2
Flight distance : 1825779 ft
United States
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I crashed my P4P and sent it back for repair/replacement under the DJI Care Refresh coverage.  They talk about expedited handling.  So far it seems like it is standard drag your feet handling.  Anyone else  have any good or bad experience using this service ?

2017-2-24
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hallmark007
Captain
Flight distance : 4095415 ft
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Ireland
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The average seems to be 10/14 business days, haven't heard of faster times than this, think if you allow this amount of time you won't be disappointed.
2017-2-24
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DJI-Thor
Administrator
Flight distance : 13599 ft
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For Mavic, and P4p, it will be slower, because of lacking of stock, previous models will be faster.
2017-2-24
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DJI-Jamie
DJI team
Flight distance : 112376 ft
United States
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Could you happen to provide your case number so I can look into it?
2017-2-25
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E.finlay
lvl.2
Flight distance : 1825779 ft
United States
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DJI-Jamie Posted at 2017-2-25 00:50
Could you happen to provide your case number so I can look into it?

CAS-451852-M5X5D9
2017-2-25
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DJI-Jamie
DJI team
Flight distance : 112376 ft
United States
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Thank you, I'll let you know what I find out.
2017-2-25
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