Hi just reposting this with more info and also hoping to get Mindy's attention who didn't come back to me

My P4P+ does not seem to focus at all.. in good light i tap screen on a contrasty subject and it flashes green for quite a while and then I get a red square.  Manual focus does not seem to change the focus at all.   I have also tried a friend's controller and binded it to my drone and had the same problem.   I can't calibrate lens as it doesn't get past the bit where i need to focus on somewhere more than 50m away as instructed.


This is a brand new P4P+ and all latest firmware.  It has not worked out of the box when I rec'd it earlier this week.

I have uploaded iphone video's of me using controller and also the drone footage during this to https://1drv.ms/v/s!AqMNHV7Te2XdhPMXbLfiotc0PhiP2A

Please help.

Sorry, we cannot access to the link you posted here, would you please upload it to Dropbox or google drive and post the link again? thanks.