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How long is the current repair backlog?
650 2 2017-3-2
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Jcox3
lvl.4
Flight distance : 494806 ft
United States
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I sent my Mavic back for the 2nd time in 2 months for focusing issues last week, it was received and say it is going to be repaired under warranty. The case shows it should be repaired in 3-4 days, it has been 6.
  
  
I was curious if anyone had any idea as to how bad the back log is right now. I have seen a few posts of weeks in the 3-4 days’ status. After 3 months of ownership and 1 of that stuck in shipping back and forth, I’m eager to fly.
  
  
My current case is CAS-465188-V0G0M3
  
  
Thank you
  
2017-3-2
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DJI Natalia
Administrator
Flight distance : 318 ft

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Your case is under progress, I've also informed our repair team to take care of it as soon as possible.
Sorry for the inconvenience caused, hope everything goes smoothly.
2017-3-2
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Jcox3
lvl.4
Flight distance : 494806 ft
United States
Offline

DJI Natalia Posted at 2017-3-2 20:19
Your case is under progress, I've also informed our repair team to take care of it as soon as possible.
Sorry for the inconvenience caused, hope everything goes smoothly.

Thank you for the update
2017-3-3
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