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lvl.3
Flight distance : 1905381 ft
United States
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PimpDawg Posted at 2017-3-3 06:05
Welcome to the circus known as DJI, where the reps on here feign concern and offer little because they know there are 1000 people waiting behind you with money in hand.
Nothing will change until a competitor emerges to challenge the Mavic, likely this year, and you will see a lot of people jump ship, not necessarily due to the product, but how DJI deals with quality control issues and it's customers.
Autel seems to make a top quality drone and their customer service is top notch. Their software and some of its features are still lagging, but getting better. They do have a few cool features like the removable camera/Gimbal, with other replacement cameras on the way.
Many have already jumped ship from DJI purely because of the poor customer service. Call Autel and you will get an answer with a real person that can really help you within 2 minutes. Try It! They are still small and nimbal and seem to realize the importance of keeping customers happy. They were even available Christmas Day. I don't own an Autel but their product is becoming very compelling, especially after reading the DJI customer service horror stories that are too frequent. Competition drives customer satisfaction. |
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