I purchased my mavic on the 22nd, received on the 27th.  Did not open box till the 1st.  Today is the 2nd and I tried to buy the refresh care... it said I was past my 48 hours.  This is not possible.  I need my refresh activated or I'm sending it back to amazon.  I want to keep it, but not without the refresh care.  I do not want to upload videos or anything like that... I just want to purchase the refresh just like I am allowed to.  Now the time is passing and for sure the 48 window will expire, but I have 30 days at amazon, so get to it dji or you'll have another unit you'll need to refurbish.

Would you please try to PM me your aircraft SN? we'll help you look into the case.

PM sent. please check.

shronsimon.emai Posted at 2017-3-3 06:44
PM sent. please check.

Sorry, I did not receive your PM with aircraft SN. Please send an e-mail to djicare@dji.com with the information and give me the ticket number, we'll follow up the case for you.