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Serial Number history check
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19430 275 2017-3-5
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Farkle1
lvl.1
Flight distance : 42227
Canada
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Hi, new owner of a used Pro version..   Any way to check the history/activation date etc by
serial number?  

2017-3-5
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Donnie Stugots
Captain
Flight distance : 1108491
United States
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I would contact DJI perhaps on the Service forum , I have not heard of anyone doing that before but I imagine it could be done .

If you ever do any updates please read my tips page, might save you some grief in the future.

Welcome to the forum Farkle 1 by the way !!
Tips for loading NEW firmware to SD card and transmitter


Do you happen to know what FW you are currently On ? There are certain ways the craft needs to be updated , If not sure , fire up the whole system and go to the 'About" tab on go app and take a screen shot and post it or list it here , I can at least tell you where you stand on the firmware anyway if you wish .  The page you want will look similar to this one , it is an example only and has older firmware,  

****Remeber to NEVER UPDATE THE RC  transmitter BEFORE THE AIRCRAFT......EVER!! Opens up huge can of worms , and be sure you are loading the correct Firmware , you must choose the X5 or the Inspire Pro when doing an update or it wont work . Make sure you never try to load the X5 Raw firimware if you have the X5 , it can cause the camera to point in the wrong direction  ! These are just a couple of hints but are the biggies , my tips page covers much more .  

donnie
about page 1.8.PNG
2017-3-5
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Farkle1
lvl.1
Flight distance : 42227
Canada
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Donnie Stugots Posted at 2017-3-5 12:15
I would contact DJI perhaps on the Service forum , I have not heard of anyone doing that before but I imagine it could be done .

If you ever do any updates please read my tips page, might save you some grief in the future.

Thanks for the advise!  Will do.. Clive
2017-3-5
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claudi0n
New
Italy
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Hello,
I have a doubt about the activation date of my University Inspire 1: W13DCF19040272 - Barcode on the case CG1514154049XC.
Would it be possible to know its history/activation date etc by serial number provided?  
Thanks.

2017-7-6
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DJI Mindy
Administrator
Flight distance : 2
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claudi0n Posted at 2017-7-6 03:49
Hello,
I have a doubt about the activation date of my University Inspire 1: W13DCF19040272 - Barcode on the case CG1514154049XC.
Would it be possible to know its history/activation date etc by serial number provided?  

Have sent you the PM, please check.
2017-7-6
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claudi0n
New
Italy
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Thanks Mindy ;)
2017-7-6
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DJI Mindy
Administrator
Flight distance : 2
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You are welcome
2017-7-7
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fans9e606b70
New
United States
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w21adh29020253
2017-7-9
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djiuser_s0ovdHe
New
Australia
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I would also like to see the history/activation history of a mavic pro with serial number 08QDE2A01200XW. Can you please send through details or advise how I get this info. Thanks
2017-7-11
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Buze
lvl.1
Flight distance : 161440
Russian Federation
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Hi I will be glad to check 08QDE3301201UH.
Thanks in advance!

2017-7-28
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Atherton
lvl.1
Thailand
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I bought a New Mavic Pro and want to buy DJI Refresh online.  Despite being only 36 hours, it says my Mavic Pro is already activated more than 48 hours.  Can you check the date of my Mavic Pro activation?

08QUE6500100A3
2017-8-4
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vzarate
lvl.1
Flight distance : 359021
United States
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08QUE7W101021T
2017-9-21
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DJI Mindy
Administrator
Flight distance : 2
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How can we help you? Do you need to check the warranty as well?
2017-9-21
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fans478f6494
lvl.1
Flight distance : 359021
United States
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DJI Mindy Posted at 2017-9-21 03:05
How can we help you? Do you need to check the warranty as well?

Yes please. All information regarding this serial number.
2017-9-21
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DJI Mindy
Administrator
Flight distance : 2
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fans478f6494 Posted at 2017-9-21 04:10
Yes please. All information regarding this serial number.

Sorry that we could only help to check activation date and will PM you.
2017-9-21
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fans7b2f4462
Second Officer
Flight distance : 18539
Belgium
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Hello, can you do this with my Phantom 4 Pro Plus?

0AXCE5R0B30514
2017-10-14
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mc2
New
United States
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06PDCL03022998
2017-10-14
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mc2
New
United States
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please any info on this S/N its an osmo.
2017-10-14
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DJI Mindy
Administrator
Flight distance : 2
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fans7b2f4462 Posted at 2017-10-14 04:19
Hello, can you do this with my Phantom 4 Pro Plus?

0AXCE5R0B30514

The activation date has been sent to you by PM, please check.
2017-10-14
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DJI Mindy
Administrator
Flight distance : 2
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mc2 Posted at 2017-10-14 07:01
please any info on this S/N its an osmo.

Please review your PM. Thanks.
2017-10-14
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DT Hai
lvl.2
Flight distance : 99243
Vietnam
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08QUE7K10103EN
2017-10-19
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DJI Elektra
Administrator
China
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DT, please check the information in your PM. Thanks.
2017-10-19
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Mathieu...
Second Officer
Flight distance : 18539
Belgium
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Hello, can you do this with my Phantom 4 Pro Plus?

0AXCE990A31133
2017-10-20
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DJI Elektra
Administrator
China
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Mathieu... Posted at 2017-10-20 04:50
Hello, can you do this with my Phantom 4 Pro Plus?

0AXCE990A31133

Sure. I would send the time to your PM.
2017-10-20
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djiuser_5XAmCVy
lvl.1
Flight distance : 1451
Pakistan
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DJI Mindy Posted at 2017-10-14 22:48
Please review your PM. Thanks.

Hi Mindy

Can you confirm if the following has been activated, and MFG date if possible?

08QCE7J01211W8


Thanks!!
2017-11-6
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DJI Mindy
Administrator
Flight distance : 2
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djiuser_5XAmCVy Posted at 2017-11-6 12:47
Hi Mindy

Can you confirm if the following has been activated, and MFG date if possible?

Sorry that we can only check the activation date.
We have sent you a PM, please check it out.
2017-11-8
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Whats Real Life
lvl.1
Flight distance : 64581

United Kingdom
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Hi, I've sent my Phantom in for repair and now on my repair enquiry screen, there is another serial number... why is that?
2017-11-10
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DJI Elektra
Administrator
China
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Whats Real Life Posted at 2017-11-10 23:53
Hi, I've sent my Phantom in for repair and now on my repair enquiry screen, there is another serial number... why is that?

It is the SN of your gimbal. I just updated in your thread. Thanks for your patience.  
2017-11-11
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Rodger8
Captain
Flight distance : 4819519
  • >>>
United States
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Donnie Stugots Posted at 2017-3-5 12:15
I would contact DJI perhaps on the Service forum , I have not heard of anyone doing that before but I imagine it could be done .

If you ever do any updates please read my tips page, might save you some grief in the future.

Always good stuff Donnie.
2017-11-11
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fansa5e3d3d2
lvl.1
Flight distance : 177

Germany
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Können Sie meine Seriennummer überprüfen
2017-11-11
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djiuser_iOLSlt0
lvl.1
Flight distance : 177

Germany
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DJI Mindy Posted at 2017-11-8 02:39
Sorry that we can only check the activation date.
We have sent you a PM, please check it out.

Moin können sie auch eine MAVIC pro überprüfen
2017-11-12
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DJI Mindy
Administrator
Flight distance : 2
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djiuser_iOLSlt0 Posted at 2017-11-12 01:34
Moin können sie auch eine MAVIC pro überprüfen

Do you want to check the activation date of your Mavic Pro? Sure, please post the serial number here.
2017-11-13
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djiuser_iOLSlt0
lvl.1
Flight distance : 177

Germany
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DJI Mindy Posted at 2017-11-13 00:20
Do you want to check the activation date of your Mavic Pro? Sure, please post the serial number here.

Serien Nummer
08QDE3U0120160
2017-11-14
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1buddyc
lvl.2
United States
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Hi all, purchased a new to me Inspire 1 V2.0 Pro. Could anyone (Mindy?) give me the Activation Date and Warranty Status of this Unit?  W21AD11802054.  Thanks!
2017-11-14
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DJI Mindy
Administrator
Flight distance : 2
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djiuser_iOLSlt0 Posted at 2017-11-14 02:43
Serien Nummer
08QDE3U0120160

Have provides the activation date via PM, please check it out.
2017-11-15
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DJI Mindy
Administrator
Flight distance : 2
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1buddyc Posted at 2017-11-14 17:07
Hi all, purchased a new to me Inspire 1 V2.0 Pro. Could anyone (Mindy?) give me the Activation Date and Warranty Status of this Unit?  W21AD11802054.  Thanks!

Could you please double check the serial number? I think you missed a letter or number.
2017-11-15
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1buddyc
lvl.2
United States
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DJI Mindy Posted at 2017-11-15 02:04
Could you please double check the serial number? I think you missed a letter or number.

Thank you Mindy, I sure did. The Correct Number for my Inspire is:   W21AD118020254
2017-11-16
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DJI Mindy
Administrator
Flight distance : 2
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1buddyc Posted at 2017-11-16 00:55
Thank you Mindy, I sure did. The Correct Number for my Inspire is:   W21AD118020254

Please double check the sixth letter should be ''I'' (capital letter of i) or ''1'' (number).
A picture of serial number would be better.
2017-11-16
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costindj
lvl.1
Romania
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Hi Mindy,

Could you also help me please?
08QCE7J01210J2

Thank you!!
2017-11-16
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djiuser_iOLSlt0
lvl.1
Flight distance : 177

Germany
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DJI Mindy Posted at 2017-11-15 02:03
Have provides the activation date via PM, please check it out.

Wo finde ich den meine Nachrichten ??
2017-11-16
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