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Download Problem DJI Assistant
1646 14 2017-3-7
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gvgeorge
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United States
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This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
downloadsdji_assistant/20170302/DJI Assistant 2 1.1.0.exe
</Key>
<RequestId>B023810F3F77AE42</RequestId>
<HostId>
mY3ObdM6YL+vJMtJ9bZ5wzcBG7TP7OmNh7zR5WmOx+/BeeOQDmzFOYPshCnn+Njxo7WAFDe8L6A=
</HostId>
</Error>

2017-3-7
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fans593fc987
First Officer
Flight distance : 508255 ft
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I've noticed this for Windows version but not the MAC Version.  I checked with Tech Support yesterday and they told me that they were updating their website and the problem would be resolved within 24-48 hours.  Not sure if I believe that.
2017-3-7
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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It is working now, please try again to download it.
2017-3-8
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fans593fc987
First Officer
Flight distance : 508255 ft
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DJI Natalia Posted at 2017-3-8 02:40
It is working now, please try again to download it.

Natalia - No it is not.  As of 1:54PM EST (US) it is still showing a dead link for both the .exe and .zip (Windows Version).  I spoke with DJI Support and they apologized last night stating that they were hoping to get this fixed within 24 hours.  That would make the link being down for over 48 hours.  Most unfortunate.  I'm lucky that I have a MAC as well so I had a work around.  But not everyone is that fortunate.  We need to get these links fixed for the Windows side please.
The message I'm getting from Internet Explorer is "The webpage cannot be found" - dead link.

zip
exe
2017-3-8
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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fans593fc987 Posted at 2017-3-8 10:54
Natalia - No it is not.  As of 1:54PM EST (US) it is still showing a dead link for both the .exe and .zip (Windows Version).  I spoke with DJI Support and they apologized last night stating that they were hoping to get this fixed within 24 hours.  That would make the link being down for over 48 hours.  Most unfortunate.  I'm lucky that I have a MAC as well so I had a work around.  But not everyone is that fortunate.  We need to get these links fixed for the Windows side please.
The message I'm getting from Internet Explorer is "The webpage cannot be found" - dead link.

I've just downloaded (Chrome) and it downloaded, extracted, and running just fine.Both fine on PC and Mac.
2017-3-8
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P4P+
lvl.4
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I downloaded it this morning without any problems. I also updated my AC with it and my RC with a micro sd, no problems. This update added a lot, more than what was listed in the release notes.
2017-3-8
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fans593fc987
First Officer
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DJI-Ken Posted at 2017-3-8 11:11
I've just downloaded (Chrome) and it downloaded, extracted, and running just fine.Both fine on PC and Mac.

I just tried Chrome and I'm getting the following error when I try to download:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
downloadsdji_assistant/20170302/DJI Assistant 2 1.1.0.exe
</Key>
<RequestId>9312BB1BC9EBC718</RequestId>
<HostId>
wIJJtXX1WpaFtSIPAJ6GQOaFD5FfOKxDxxlSyp3EPZ6MZrENnx5gdlrWzb+fJVq5BTgSrSS9Py0=
</HostId>
</Error>
2017-3-8
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fans593fc987
First Officer
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Please note that I just tried chrome.   I'm going to http://www.dji.com/inspire-2/info#downloads.  From there I go down to DJI Assistant 2 v1.1.0 (for Windows)  I click on .zip or .exe links and I get

This XML does not appear to have any style information associated wit it.  The document tree is show below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>
downloadsdji_assistant/20170302/DJI Assistant 2 1.1.0.exe
</Key>
<RequestId>9312BB1BC9EBC718</RequestId>
<HostId>
wIJJtXX1WpaFtSIPAJ6GQOaFD5FfOKxDxxlSyp3EPZ6MZrENnx5gdlrWzb+fJVq5BTgSrSS9Py0=
</HostId>
</Error>
2017-3-8
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fans593fc987
First Officer
Flight distance : 508255 ft
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I have absolutely no problem downloading the MAC Version.  I'm only have the problem downloading the Windows Version.  I've tried multiple PCs using Internet Explorer, Chrome and Firefox with the same results.  So if someone has a place that I can successfully download the Windows Version ... please please share.
2017-3-8
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rparge
First Officer
Flight distance : 173852 ft
United States
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Solution in this thread.
http://forum.dji.com/thread-87415-1-1.html
2017-3-8
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Punchbuggy
Captain
Flight distance : 395551 ft
Australia
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rparge Posted at 2017-3-8 18:55
Solution in this thread.
http://forum.dji.com/thread-87415-1-1.html

Which works...

BTW, when people install this on Windows, it incorporates an unsigned driver which can't be installed but that goes unseen in the installation (a cmd window is opened during the install, and one of those whizzing past is an 'unsuccessful install'). Another post here is about the issue that causes.

That's resolved by doing an 'Advanced Startup' (<shift> Restart) and selecting the option to start without restricting unsigned drivers, and then doing the Assistant installation.
2017-3-8
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fans593fc987
First Officer
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rparge Posted at 2017-3-8 18:55
Solution in this thread.
http://forum.dji.com/thread-87415-1-1.html

Corrected Link (Thank you)!

https://dl.djicdn.com/downloads/ ... sistant+2+1.1.0.zip

Just surprised that DJI can't correct this.  Good catch!
2017-3-9
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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fans593fc987 Posted at 2017-3-8 17:21
Please note that I just tried chrome.   I'm going to http://www.dji.com/inspire-2/info#downloads.  From there I go down to DJI Assistant 2 v1.1.0 (for Windows)  I click on .zip or .exe links and I get

This XML does not appear to have any style information associated wit it.  The document tree is show below.

I see now, I've reported it.
Just download the Assistant2 from another page like the P4 or Mavic.
2017-3-9
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RichfromHowellN
First Officer
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DJI-Ken Posted at 2017-3-9 07:55
I see now, I've reported it.
Just download the Assistant2 from another page like the P4 or Mavic.

Good deal DJI-Ken ... I know for a fact other have had this problem as well.  What I couldn't believe is the tech support line was given the same info for 3 days now and they never did anything with it.  Hopefully you can get to the right people to get this corrected.  Thanks!
2017-3-9
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DJI-Ken
DJI team
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RichfromHowellN Posted at 2017-3-9 09:34
Good deal DJI-Ken ... I know for a fact other have had this problem as well.  What I couldn't believe is the tech support line was given the same info for 3 days now and they never did anything with it.  Hopefully you can get to the right people to get this corrected.  Thanks!

It should be resolved very soon. I've notified the correct people but it's only 1am there.
2017-3-9
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