repaired Inspire 2, now no License
818 7 2017-3-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
Emilcaruso
lvl.2
Flight distance : 62205 ft
United States
Offline

I just got my repaired Inspire 2 back from the DJI repair.
all I asked was to have it repaired. but it appears they repalced my Inspire with a refurbished Inspire.
I now have lost my License code that I paid for.
I cannot connect to the assistant sofware, that doent recognize my Inspire.
I cannot re-activiate and no one are DJI support seems to be able to assist.
Does anyone know if there is a way to re-activiate the licesne?
2017-3-7
Use props
DJI Natalia
Administrator
Flight distance : 318 ft

Offline

Emilcaruso, sorry to hear about that, we'd love to help you look into the case, would you please provide us your case number? Thank you.
2017-3-8
Use props
Emilcaruso
lvl.2
Flight distance : 62205 ft
United States
Offline

DJI Natalia Posted at 2017-3-8 00:30
Emilcaruso, sorry to hear about that, we'd love to help you look into the case, would you please provide us your case number? Thank you.

CAS-449103-V8S5L5
2017-3-8
Use props
nazar404.yahoo
lvl.4
Flight distance : 394291 ft
  • >>>
United States
Offline


DJI Natalia,

same here now my License keys don't work...

no 5.2k modes

already working with DJI support
2017-3-8
Use props
fans82a02d84
lvl.4
Flight distance : 8049101 ft
  • >>>
United States
Offline

Following!  I recently got mine replaced but haven't tried to figure out the Lic. status etc.  I purchased the Premium combo originally any tips on the process that I should be aware of.  I don't have an SSD yet, will I need that to activate the lic?  I'm fully aware that I can't record in ProRes etc without the SSD, next purchase.
2017-3-8
Use props
nazar404.yahoo
lvl.4
Flight distance : 394291 ft
  • >>>
United States
Offline

fans82a02d84 Posted at 2017-3-8 16:36
Following!  I recently got mine replaced but haven't tried to figure out the Lic. status etc.  I purchased the Premium combo originally any tips on the process that I should be aware of.  I don't have an SSD yet, will I need that to activate the lic?  I'm fully aware that I can't record in ProRes etc without the SSD, next purchase.

Fans82a02d84,
Attach to your computer system and connect to DJI Assistance 2 software app.

click on License " it will show you " if your okay
2017-3-8
Use props
dizifilms
lvl.2
Flight distance : 16185308 ft
  • >>>
Canada
Offline

SAME THING FOR ME!!!!  THEY SEND ME BACK MY I2 AND NO MORE LISCENCE!!!!!
2017-3-12
Use props
Emilcaruso
lvl.2
Flight distance : 62205 ft
United States
Offline

dizifilms Posted at 2017-3-12 06:01
SAME THING FOR ME!!!!  THEY SEND ME BACK MY I2 AND NO MORE LISCENCE!!!!!

I will fight this to the end!
2017-3-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules