can someone help me decipher what this means.  I have had a Mavic for less then 7 days, it was determined by support that I have defective camera because its blurry on right side . . . . they said send it in for repair . . . but I would prefer to get a refund, I'm looking at DJI policy, and I can't quite figure out what this means . . .

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2. Refund can be requested under one of the following conditions:

a.When not being used, manufacturing defect of the product was found within 7 working days since of receipt.
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"When not being used"??? <- what doe this mean exactly, since I've used it they won't accept refund??

nobody can help with this?

Hi Acidsnow, please refer to our refund policy.

If your aircraft has a manufacturing defect and it's within seven calendar days, we can arrange the refund for you.