fans098027be
lvl.1
Flight distance : 111716 ft
United States
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fans7ed87dd9 Posted at 2017-3-9 12:39
So I can expect my case to be updated no sooner than next Tuesday, that is even before the ASSESSMENT is started... That seems a bit ridiculous to me... Guess after buying 2 drones from them I'll be looking for a new manufacturer. As a Photographer/Videographer I can't afford to have one of my drones out of service for over a month... This is expedited service? I would be more understanding if I slammed it in to a tree and it was my fault...but that's not the case. It seems the more I research it online the more I find the gimbal overload/non responsive issue is more the rule than the exception
I'm glad you are one step closer to a resolution, keep us updated as to what the say.
So I finally received my 'DJI Damage Assessment' email. It says to wait 2-3 business days for an invoice. Definitely not pleased since it seems like that would be a single step, but if it takes 2-3 days to bill, then what can you do. Would make business sense to invoice sooner, you know, for cash and all.
So, be sure to calculate that into your estimates. |
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