I AM VERY ANGRY


i have contacted the chat mail and i tryed everyting you still not helping me i want the filters where i paid for.
[size=16.256px]

[size=16.256px]

He[size=16.256px]llo
[size=16.256px]I have a problem with my order #[size=16.0976px]0319760012480 I am missing my nd filters they are not in the latest parcel
[size=16.256px]with tracking no 1000404683 you state in the last mail that my order is complete ??? so were are my nd filters???

[size=16.256px]see the picking list of the last parcel
[size=16.256px]they picket only the battery. see attachments.



[size=16.256px]

August (DJI) Feb 27, 11:10 CST Dear Customer, Sorry for the inconvenience. Please be noted that we are checking with our shipping coworkers to solve this issue asap. May I know if you receive the package in good condition? Best Regards

[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] Rvrhee Feb 26, 16:00 CST Hello When do you come with a solution ? Op 25 feb. 2017 7:50 a.m. schreef "Rose (DJI Online Store)" <[url=mailtonlinesales@dji.com]onlinesales@dji.com[/url]>:

[img=40,12]https://ci3.googleusercontent.com/proxy/5qCwrf7jvfk0WuMOeV5fZi35hEbZ4sNQawuRDAe488aN0mbUks7YRdFbq6GlwvUdHWH_YroXZ59-o6pKtlQKeqeptAZIdLk1HYL-crD4BC1vKA-cubVSi0xVZZ1pHxyX2KbeMCdftAnqti21SAoPhHF1jEZPpt7qwZLdDohL95hThfcEWPxBGsnysg7jEAsdvMfdUW15Wsc_ThFhMe7XY5Oui1y34gfxol92x5GyjWh2C0Y=s0-d-e1-ft#http://www.gravatar.com/avatar/e ... atar-80.png&r=g[/img] Rose (DJI) Feb 25, 14:50 CST Dear Rvrhee, Thank you for contacting DJI online store. I am very pleased to help you. I will ask our logistics team to help you check it.

[1QLMR7-GPZQ]

rvrhee@gmail.com	27 feb. (11 dagen geleden)
aan DJI

Hi august

the box was ok and not opened. only the nd filters where not in the box
take a look at the picking list there is only one battery in it. they forgotten
to pick the filters.


please help me.






2 bijlagen

rvrhee@gmail.com	2 mrt. (8 dagen geleden)
aan DJI

ok you don't help me going for a dispute at visa now you.
goodbye


Op 27 feb. 2017 7:44 a.m. schreef <rvrhee@gmail.com>:

August (DJI Online Store) via zendesk.com	3 mrt. (7 dagen geleden)
aan mij

##- Please type your reply above this line -##
Dear Rvrhee,
Thank you for your email. Your request (386359) has been updated.
For further inquiries, please reply to this email

[img=40,12]https://ci5.googleusercontent.com/proxy/mH18ON-naYA4Yq5vOzimEZx2L_A9L92K7BWarpxL_5yEqy61NAb3ABeEoevlREKv3NbY1Z5c9iLzrI-k4MhWv4toTAiQTQD4-xr_KgCq21-s8AuRqWK3UHmD85T4sZXYK_SXnawyy6yn1OvwHcUFee5rgoJJv3PpcGWBfUtBUmvHvW1KPrgFnNBsZVtJw8_dG29kGrKmsgVsKRiMzD_agmh763hVtDv37j8NsU3UcUq_d38=s0-d-e1-ft#http://www.gravatar.com/avatar/8 ... atar-80.png&r=g[/img] August (DJI) Mar 3, 15:57 CST Dear Customer, Sorry for the inconvenience. We are pushing our warehouse to check your shortage issue. I will advise you at my earliest time. Best Regards

[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] Rvrhee Mar 2, 14:19 CST ok you don't help me going for a dispute at visa now you. goodbye Op 27 feb. 2017 7:44 a.m. schreef <rvrhee@gmail.com>: Hi august the box was ok and not opened. only the nd filters where not in the box take a look at the picking list there is only one battery in it. they forgotten to pick the filters. please help me.

[img=40,12]https://ci5.googleusercontent.com/proxy/t17zLEpnM0zHm_xjUGn73eIkVus2_CKkjSdJvReEN_s9xpnpIiwPCAbQompTkZJ-_tfv7QZWTrVrp30Xg_EGwuMSS5O0-jOzNys1yEZXwPyUSXnaXvc-pS59vFHJjOeEMJ2JAyzORSmmvfhh_JyP_gy0nm-2SJP_TN4oQx5-M0nlORZ3bBr1ovux2oLLlA4dCD0Tss5otjQUx40_zZt7Qqvu-GzaPmBXO4WSabQv3yGPGOk=s0-d-e1-ft#http://www.gravatar.com/avatar/3 ... atar-80.png&r=g[/img] Rvrhee Feb 27, 14:46 CST Hi august the box was ok and not opened. only the nd filters where not in the box take a look at the picking list there is only one battery in it. they forgotten to pick the filters. please help me. Attachment(s) 20170217_162338 (1).jpg 20170217_162321 (1).jpg

[1QLMR7-GPZQ]

August (DJI Online Store) via zendesk.com	3 mrt. (7 dagen geleden)
aan mij

##- Please type your reply above this line -##
Dear Rvrhee,
Your request (386359) has been updated..
For further inquiries, please reply to this email

[img=40,12]https://ci5.googleusercontent.com/proxy/mH18ON-naYA4Yq5vOzimEZx2L_A9L92K7BWarpxL_5yEqy61NAb3ABeEoevlREKv3NbY1Z5c9iLzrI-k4MhWv4toTAiQTQD4-xr_KgCq21-s8AuRqWK3UHmD85T4sZXYK_SXnawyy6yn1OvwHcUFee5rgoJJv3PpcGWBfUtBUmvHvW1KPrgFnNBsZVtJw8_dG29kGrKmsgVsKRiMzD_agmh763hVtDv37j8NsU3UcUq_d38=s0-d-e1-ft#http://www.gravatar.com/avatar/8 ... atar-80.png&r=g[/img] August (DJI) Mar 3, 16:00 CST Dear Customer, Sorry that I miss-click the "solve" for your case. I will continually follow up for your case. Best Regards

[1QLMR7-GPZQ]

rvrhee@gmail.com	7 mrt. (3 dagen geleden)
aan DJI

Still no solution i want my money back

Op 3 mrt. 2017 9:00 a.m. schreef "August (DJI Online Store)" <[url=mailtonlinesales@dji.com]onlinesales@dji.com[/url]>:

I'm sorry you are experiencing difficulties.
I have confirmed with our pre-sales team that we will resend the ND Filters to you.
We will keep you updated via email.