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Unable to connect #4
460 7 2017-3-17
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Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
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Trying to sync to Healthy Drones and got this massage ("Unable to connect #4). It doesn't say Unable to connect to #4, just Unable to connect #4. And no it wasn't my 4th try, if your wondering. Does anyone know what this means. Never got this before and I have over 70 flights synced on Healthy Drones.
2017-3-17
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Healthy Drones cannot provide reliable info as they cannot correctly decode the data.
2017-3-17
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Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
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DJI-Ken Posted at 2017-3-17 12:13
Healthy Drones cannot provide reliable info as they cannot correctly decode the data.

This is from my Mavic, what might be the cause?
2017-3-17
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fansf3c6aacc
lvl.2
Flight distance : 692126 ft
United Kingdom
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Jake Phantom 3  Posted at 2017-3-17 12:17
This is from my Mavic, what might be the cause?

I had this a couple days ago, healthy drones are working on it, check you have latest Dji Go app, then it should work, mine did. You shouldn't need to reset anything to log,
2017-3-17
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Jake Phantom 3  Posted at 2017-3-17 12:17
This is from my Mavic, what might be the cause?

The cause is Healthy Drones, as they cannot correctly analyze the flight data.
2017-3-17
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Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
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fansf3c6aacc Posted at 2017-3-17 12:29
I had this a couple days ago, healthy drones are working on it, check you have latest Dji Go app, then it should work, mine did. You shouldn't need to reset anything to log,

Actually, I never thought of this, but it was my first sync since upgrading my app to 4.0.5
2017-3-17
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Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
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Jake Phantom 3  Posted at 2017-3-17 12:37
Actually, I never thought of this, but it was my first sync since upgrading my app to 4.0.5

I just went to the app store to see if I had the latest version of DJI GO, found out they put out a new one yesterday, 3-16-2017. It is version 4.0.6 I guess I need to upgrade again.
2017-3-17
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Jake Phantom 3  Posted at 2017-3-17 12:53
I just went to the app store to see if I had the latest version of DJI GO, found out they put out a new one yesterday, 3-16-2017. It is version 4.0.6 I guess I need to upgrade again.

Yes, IOS and Android both updated the GO4 app yesterday.
2017-3-17
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