jthavorn
lvl.1
United States
Offline
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Many users and myself have waited nearly a month for our repairs. My mavic has been wirh dji for almost a month and I was quoted for my repairs and PAID over a week ago. Ever since I paid, the status hasn't changed from "Repaired and tested". After posting on this forum, I was told my case was going to be escalated and prioritized, but still no updates. Many users have been told the same with their cases as well so are we just being lied to or are we really being prioritized? Thank you.
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