First, a 240$ rip-off as an "international transaction" from Bank of America (bought in DJI Online Store North America).And then, more than 1.5 months of wait with absolutely no information regarding the order.

Neither additional charges, nor complete shipping silcence were mentioned on the official DJI westite.

I'm sorry, but this not how you should treat your customers.

We deeply apologize for your experience, we'd love to help.
Could you please provide us your order number? we'll look into it for you and try to get it sorted out as soon as possible.

DJI Natalia Posted at 2017-3-26 18:24
We deeply apologize for your experience, we'd love to help.
Could you please provide us your order number? we'll look into it for you and try to get it sorted out as soon as possible.

Thank you for contacting me.

My order number is 0015911834093

gmanthegman Posted at 2017-3-26 21:29
Thank you for contacting me.

My order number is 0015911834093

Our sales support replied your e-mail yesterday, we're aware of your case and are working on it to ship the other parts shortly, appreciate your patience and support. We'll let you know for any news.
For international transaction fees, please contact the bank company to check more details, thank you.