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AERISRUN
lvl.2
Réunion
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Hi everybody,

I discovered too late yerterday that flying near an airport is impossible by DJI app.

I know by now that i can unlock certain permissions but my location is not available.

Who should i contact to ask for my place to be taken into account ?

I've tried onlinesales and flysafe at DJI dot com but i got only delivery system error.

Thanks for helping.

Adrien

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2017-4-12
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Mark Guille
Captain
Flight distance : 2031818 ft
Guernsey
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Hi Adrien,

Send an email to these guys - flysafe@dji.com

Mark G.
2017-4-12
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AERISRUN
lvl.2
Réunion
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Mark Guille Posted at 2017-4-12 11:01
Hi Adrien,

Send an email to these guys -

Hi,

I tried yesterday and received error messages.

I've tried today with different mailbox and seems to be OK. Just have to wait for them to answer.

HAve a doof day.

A.
2017-4-13
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AERISRUN
lvl.2
Réunion
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AERISRUN Posted at 2017-4-13 00:15
Hi,

I tried yesterday and received error messages.

Hi,

Really fast answer from DJI.

I filled in the disclaimer, gave them proof of my pro licence as a drone operator and my authorization to fly in a airport zone and they unlocked my P4 right away.

I'll check it out next we when i go back to the airport.

Thanks guys !
2017-4-14
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Mark Guille
Captain
Flight distance : 2031818 ft
Guernsey
Offline

AERISRUN Posted at 2017-4-13 00:15
Hi,

I tried yesterday and received error messages.

Which email address did you use?

Doof?
2017-4-14
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AERISRUN
lvl.2
Réunion
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Hi,

I'v sent an email to flysafe.

It was supposed to work but because of a new update of the Go app, the P4 firmware need updrade too, it's coming.

A.
2017-4-19
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