Hey guys. I have the following problem: I tried to update my Inspire 1 (Camera: Zenmuse X3). Unfortunately I upgraded my remote controllers first (with the DJI GO app) and after that I wanted to update the aircraft (formatted SD card with the latest firmware and no other files on it). The upgrading process doesn't start and the drone always has a solid blue light on its back and there is no beeping sound. When I checked the SD card afterwards there is also no log or txt file; only the .bin file (v01.10.01.40). Relinking the controller to the drone didn't work either. If I start the master controller on the DJI GO App the error message "No Image Transmission Signal" appears.
I've read somewhere that it is important that the drone is turned off during the upgrade. I think my drone was turned on... And I've also read in this forum that it is important to upgrade the aircraft first. Unfortunately, I've also done this not the correct way. I contacted DJI Technical Support and after troubleshooting (we downgraded the master and slave controllers from 1.7.60 to 1.6.0) they adviced to send it to repair for diagnosis. Before I do that I just want to try it here one last time. Maybe someone knows how to fix it or had similar problems.
It's really annoying because my drone worked just fine before updating the firmware. I just wanted to get the latest firmware as I bought some new batteries. I bought my drone in 2015 and I have only done one upgrade back then after I got my Inspire.
Does someone know how I can get my drone back in the air? Thank you very much in advance.
I think I just fixed it. I downgraded the RC back to 1.5.80 and put the drone into travel mode and back to landing mode. The blue light disappeared, camera view came back again and the updating process finally started. I hope this helps if someone has the same problem.
maredli Posted at 2017-4-14 03:16
I think I just fixed it. I downgraded the RC back to 1.5.80 and put the drone into travel mode and back to landing mode. The blue light disappeared, camera view came back again and the updating process finally started. I hope this helps if someone has the same problem.
Glad you were able to figure it out, this is a common problem when updating the RC before the AC. I have pleaded with DJI to put a warning on the RC transmitter go app display to inform users they must update the AC before the RC but to no avail. DJI Jamie is working on it for us so I hope he has success, DJI Jamie and DJI Ken are good reps and answer most questions posed to the forum unless their hands are tied by Management.
*** Perhaps you found one of my old post on this topic ? I have helped ( with othere forum members as well ) solve this challenge at least 20 times that I am directly aware of . Nice of you to post your process as well as it surely will help others in the future.
Donnie * Posted at 2017-4-14 04:00
Glad you were able to figure it out, this is a common problem when updating the RC before the AC. I have pleaded with DJI to put a warning on the RC transmitter go app display to inform users they must update the AC before the RC but to no avail. DJI Jamie is working on it for us so I hope he has success, DJI Jamie and DJI Ken are good reps and answer most questions posed to the forum unless their hands are tied by Management.
*** Perhaps you found one of my old post on this topic ? I have helped ( with othere forum members as well ) solve this challenge at least 20 times that I am directly aware of . Nice of you to post your process as well as it surely will help others in the future.
I'm running my P4 with an Ipad. how do you downgrade with that? Yesterday my P4 was good and now after about five minutes of flight time i lose my image and get a display of "No Image Transmission".
Shaman01 Posted at 2017-4-18 17:05
I'm running my P4 with an Ipad. how do you downgrade with that? Yesterday my P4 was good and now after about five minutes of flight time i lose my image and get a display of "No Image Transmission".
There are 2 ways to downgrade the FW on the P4. The easy way to do this is using the DJI Assistant 2 software on your PC. Select the second one from the last FW version and let it proceed to downgrade your P4. You will only be able to go one version down from the current FW. Please see the video below to help
Shaman01 Posted at 2017-4-18 17:05
I'm running my P4 with an Ipad. how do you downgrade with that? Yesterday my P4 was good and now after about five minutes of flight time i lose my image and get a display of "No Image Transmission".
Rich. has got you covered on this one , he knows I dont own the P4.....yet.
maredli Posted at 2017-4-14 03:16
I think I just fixed it. I downgraded the RC back to 1.5.80 and put the drone into travel mode and back to landing mode. The blue light disappeared, camera view came back again and the updating process finally started. I hope this helps if someone has the same problem.
I have a similar problem. I wanted to fly after the inspire was in storage for 4 months since Jan 2017 (worked fine then) but when I powered up I got an image transmission signal lost error, but I was able to fly even though I couldn't see the video. When I got back home I clicked the upgrade on the app for the RC and I haven't been able to control the drone since. Tried downgrading remote to no avail.
Question, were you able to put unit in travel mode via the RC, or did you manually turn the screw?
I could use advice, DJI just says send it back....
fansaa1e71ba Posted at 2017-6-7 18:51
I have a similar problem. I wanted to fly after the inspire was in storage for 4 months since Jan 2017 (worked fine then) but when I powered up I got an image transmission signal lost error, but I was able to fly even though I couldn't see the video. When I got back home I clicked the upgrade on the app for the RC and I haven't been able to control the drone since. Tried downgrading remote to no avail.
Question, were you able to put unit in travel mode via the RC, or did you manually turn the screw?
I could use advice, DJI just says send it back....
Why can you not rollback the RC ? You are in the trick bag as you more than likely updated the RC transmitter before the AC and now are stuck in travel mode .
You must have and Internet connection for the go app device to roll it back, more than likely need to get it back to 1.58 .
What update did you go from and then to ? Like the RC was at 1.3 and you updated to 1.76 or were you on later Firmware. ( Like 1.58 ? )If you jumped from 1.3 you might not be able to rollback that far .
What happens when you try to rollback . below is a video in case you dont know how .
So if you can rollback to the previous Firmware , relink the AC to the RC and start over .
You may have another problem with the Video not going live , You may have corrupted the Video module, hard to tell till we get things working again .
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