Hello guys,
Here is my bad experience on the first day of use of my Mavic pro...
During a flight on Wednesday, March 22, I suddenly lost the connection with the drone that was 737 meters away from me in a relatively open space. A message was displayed stating that the signal was lost. The RTH altitude was set on 40m but the drone never returned... The drone flew at more than 140 meters from the ground, there were no obstacles, the Weather was clear and the gps signal excellent. After more than 2h of search around the last point recorded on the map, I finally found it but without the battery !!! I later found this last something like 10 meters away completely exploded and swollen ! (See the attached picture of the battery)
Maybe the battery disconnected from the drone before the fall. How could this be possible? Could the lithium battery had a defect and inflate or explode, which would have led to its disconnection of the drone? It was the first flight with this new battery, received at the same time than the drone in the flymore pack. I had already done 2 flights just before with the 2 other new batteries wihtout any problems. They had been loaded all three at the same time on the hub. When the contact was lost, the drone was flying for 3:23 minutes and the battery was at 88% charge. Is this a problem already seen on this drone?
I am really stunned by what happened, I do not understand how the battery could have disconnected from the drone... Or maybe the battery disconnected from the drone after the impact on ground, but why did the drone felt on the ground like a stone after RC signal lost ??? Does this has already occurred ?
I turned the problem in all directions and I can not find an explanation if it is not a material damage, which would also explain that the RTH function did not work.
My retailer from France has opened a ticket at Dji services for log analysis more than 3 weeks ago but my retailer and I still don't have any news. Is there anybody from Dji who could help me ?
Thanks a lot.
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