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Drone To be Received
189 6 2017-4-20 22:08:30
fans3e53806c
lvl.1
Flight distance : 3857
United States
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I sent my drone to the CA location to be examined. UPS says the package arrvied on Tuesday and my repair progress online has not be updated from "to be received" yet. Its Friday
2017-4-20 22:08:30
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DJI Natalia
Administrator
Japan
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It takes a few business days to check in and update the system.
I failed to track your case number with the e-mail address you use for forum here.
May I have your case number so I can check it for you?
2017-4-21 01:00:49
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fans3e53806c
lvl.1
Flight distance : 3857
United States
Offline

sure. CAS-567565-G7G0R7
2017-4-21 05:57:58
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fans3e53806c
lvl.1
Flight distance : 3857
United States
Offline

DJI Natalia Posted at 2017-4-21 01:00
It takes a few business days to check in and update the system.
I failed to track your case number with the e-mail address you use for forum here.
May I have your case number so I can check it for you?

CAS-567565-G7G0R7
2017-4-21 05:58:18
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fans3e53806c
lvl.1
Flight distance : 3857
United States
Offline


hope this is secure
2017-4-21 05:59:20
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DJI-Jamie
DJI team
Flight distance : 34261
Canada
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Onlookers aren't able to see anything internal with this alone, so you're fine. Due to a recent change in facilities, there has been a delay in the check in times. Based on what was provided, you would see progress no later than early next week as a high-ball estimate.
2017-4-21 11:46:19
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fans3e53806c
lvl.1
Flight distance : 3857
United States
Offline

Any update. The drone has now been at the facility for a week and I haven't been noticed the drone has been received
2017-4-25 05:50:00
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