P4P - Camera Twitch at 4k60fps and FHD@60fps - FIXED: LAST FIRMWARE
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Sako_P4P
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I had the same issue with my P4P. What I did was-downgraded the firmware, restored the camera settings and I don't have any of those problems anymore. You might wanna try.
2017-5-30
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DJI Natalia
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kykphantom Posted at 2017-5-30 10:21
My case number is: CAS-616799-W6P4X4

A new video with problem, after I received it back from DJI Support, is here:

Thanks, I just checked your case, we replaced gimbal for you.
I've also forwarded the video to our engineers for a further analysis, will get back to you once I hear from them.
2017-5-31
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kykphantom
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DJI Natalia Posted at 2017-5-31 03:16
Thanks, I just checked your case, we replaced gimbal for you.
I've also forwarded the video to our engineers for a further analysis, will get back to you once I hear from them.

Dear Natalia,

1st Question:  While my request for replacement was within the first 14 days from purchase date, WHY DJI changed the gimbal and NOT replaced everything with a NEW DRONE?

2nd Question: Even after change of the gimbal the camera twitch issue still exist. What is the next step? To send the drone again for another 2-3 weeks?
2017-5-31
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DJI Natalia
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kykphantom Posted at 2017-5-31 03:38
Dear Natalia,

1st Question:  While my request for replacement was within the first 14 days from purchase date, WHY DJI changed the gimbal and NOT replaced everything with a NEW DRONE?

We are working on your case with the R&D engineers now, will let you know once I hear from them, will try our best to help you get this situation addressed.
2017-6-1
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kykphantom
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Sako_P4P Posted at 2017-5-30 12:37
I had the same issue with my P4P. What I did was-downgraded the firmware, restored the camera settings and I don't have any of those problems anymore. You might wanna try.

Thank you for your suggestion, I have done what you said, downgraded and then upgraded again, IMU calibration, Gimbal Calibration. I run 2 batteries without any issue both at 4k60fps and FHD60fps. I hoped that this will be permanent, but no. Today, I tried again the 4k60fps and in 2 batteries I had camera twitch about 5 times.
2017-6-6
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Sako_P4P
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kykphantom Posted at 2017-6-6 10:43
Thank you for your suggestion, I have done what you said, downgraded and then upgraded again, IMU calibration, Gimbal Calibration. I run 2 batteries without any issue both at 4k60fps and FHD60fps. I hoped that this will be permanent, but no. Today, I tried again the 4k60fps and in 2 batteries I had camera twitch about 5 times.

Sorry if I wasn't clear. I downgraded and stayed on a lower firmware. I didn't update after all. Not sure about firmware number but sure it is the previews one.  
2017-6-6
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kykphantom
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Sako_P4P Posted at 2017-6-6 15:17
Sorry if I wasn't clear. I downgraded and stayed on a lower firmware. I didn't update after all. Not sure about firmware number but sure it is the previews one.

Oh! If this is the case then it confirms that it is a firmware issue as Natalia said earlier!
2017-6-6
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kykphantom
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DJI Natalia Posted at 2017-6-1 02:03
We are working on your case with the R&D engineers now, will let you know once I hear from them, will try our best to help you get this situation addressed.

Dear Natalia, I would like to inform you that the camera twitch issue has been resolved after the last firmware upgrade, both for 4k60fps and FHD60fps. Many thanks to you and DJI.
2017-6-13
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DJI Natalia
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kykphantom Posted at 2017-6-13 11:49
Dear Natalia, I would like to inform you that the camera twitch issue has been resolved after the last firmware upgrade, both for 4k60fps and FHD60fps. Many thanks to you and DJI.

Glad to hear that, thank yo very much for your feedback, hope you have great time on flying.
2017-6-14
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randyclark
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Most hd camera today has the 4k60fps output which is great. Dorne users loves this feature.
2017-8-16
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