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DJI Return Shipping
409 2 2017-4-27
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MudBear
lvl.2
Flight distance : 2445017 ft
United States
Offline

On the evening of April 24th I received an automated message from dji.

It stated my drone would be shipped back to me in the next 2 days.

Why Would it still be sitting in the shipping department and not be shipped.

Do you have any way of Expediting my shipment?

Lenard Millner

Chase number 505134

2017-4-27
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DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

The unit has been tested, it should have been shipped out as promised in the e-mail.
I've forwarded your concern to the local logistics department to escalate your case as soon as possible, hope you will get it back shortly, we are very sorry for the delay.
2017-4-27
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MudBear
lvl.2
Flight distance : 2445017 ft
United States
Offline

DJI Natalia Posted at 2017-4-27 18:12
The unit has been tested, it should have been shipped out as promised in the e-mail.
I've forwarded your concern to the local logistics department to escalate your case as soon as possible, hope you will get it back shortly, we are very sorry for the delay.

Thank you Natalie
2017-4-28
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