Jim_P
lvl.1
United States
Offline
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Hi Folks,
Quick update with some good & not so good news:
3 May 17 - I received my replacement drone via UPS 2 day air shipping.
The good news, the replacement drone arrived in my original MP box (confirmed via SN) and appears to either be a well-refurbished unit or a new unit - it appears to be in good condition, no scratches on the chassis or gear and the gimbal & camera look to be new.
The not so good news, the controller was placed into the MP box upside down and the right joystick was rammed into the box at an angle. I've attached a picture of MP box upon opening it, showing the controller packed incorrectly as well as the resulting damage to the MP box from the controller being packed improperly. Additionally, upon removing the MP box from the shipping box, I immediately heard some rattling inside the box -- turns out, the rattling is from spare parts and a bunch of screws that are unnecessary and not needed by my MP. I didn't need the spare parts, but thank you I suppose.
As for getting my MP back up in the air, I first had to use the link RC option to connect my original controller to the new MP. Then I had to activate the unit and give it a new name, like I did when I first bought it. It took a while to go through the firmware update process and update the no-fly zone database, and once completed, I took it outside to take it for a test flight. For the first several take off's/landings, I was unable to get the motors to start manually by moving both joysticks inward/downward -- the only way to get the motors to start was to use the 'liftoff' feature on the DJI Go app and sliding sideways. The last two take off's/landings, I was able to successfully get the motors to start manually. Another weird issue I encountered; I customize the joystick controls to adjust the throttle, rudder, strafe, etc. to line up more with what I'd expect out of flying in a PS4 game, and after setting up the custom controls, I noticed the rudder left/right controls were being inverted - more specifically, when I would adjust the MP to rudder right, it would actually rudder left. As far as I'm aware and could find, or the lack-thereof in this case, there doesn't appear to be any way to invert the controls. In either case, when I noticed the MP behaving this way, I immediately landed it, reboot the MP, controller and app, which seemed to resolve the issue.
So all in all, I'm quite glad to have my MP back and while it was behaving rather erratically at first, it does seem to be performing well at the moment. However, I'm quite concerned about the long-term effects of the controller being shipped improperly and the right joystick being jammed in at an angle during shipping. For this, I'm quite disappointed for such a glaring mistake and the obvious packing/shipping related issues mentioned above.
My confidence in DJI is being restored, however, there's definitely some much needed improvements to be made before I spend any additional money with this company.
Cheers,
Jim P. |
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