Ulises_moises
lvl.1
Flight distance : 95784 ft
United States
Offline
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DJI Natalia Posted at 2017-5-4 23:07
Sorry to hear about the accident and the inconvenience caused.
Since you have provided us all the information needed, could you please leave me your ticket number? I will ask the support to forward it to data analysis team.
We'll let you know the analysis result once it's done, thank you for your patience!
Hi Natalia, all I have is an email from Francis at DJI Support with the CRM:0192000000164 and another email with the CRM:0192000000137.
Thank you
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