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DJI Assistant 2 Keeps wrong password.
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fansb116052e
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Brazil
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Hi, I have tried many times, but the DJI assistant 2 keeps says my password is wrong, I changed it many times, on the website always works, but it never works on the software.
any one knows how can i fix this issue?
2017-5-8
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Have you already tried reinstalling the software on your computer?
2017-5-8
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André Amorim
New
Brazil
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DJI-Jamie Posted at 2017-5-8 09:53
Have you already tried reinstalling the software on your computer?

unfortunately yes! same problem.
2017-5-8
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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André Amorim Posted at 2017-5-8 15:40
unfortunately yes! same problem.

Could you happen to verify the software version you're trying to run?
2017-5-8
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André Amorim
New
Brazil
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DJI-Jamie Posted at 2017-5-8 15:49
Could you happen to verify the software version you're trying to run?

Don't know why, but after trying over 30 times, it accepted my password and now its working, thank you so much for the help!!!
2017-5-9
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

André Amorim Posted at 2017-5-9 15:41
Don't know why, but after trying over 30 times, it accepted my password and now its working, thank you so much for the help!!!

Good to hear it got sorted. Please let me know if the issue comes back.
2017-5-9
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