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Poll: How often do your DJI Go 4 App crash
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6308 159 2017-5-11 22:50:28
b33
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Poll by YouMavic.com
Single SelectVote, Total 696 people participate in voting

Voting has ended

28.02% (195)
14.08% (98)
28.16% (196)
10.49% (73)
10.92% (76)
4.45% (31)
2.44% (17)
1.44% (10)
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2017-5-11 22:50:28
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Mcflying
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I would think on which platform, IOS or Android is pretty relevant.
2017-5-12 01:19:28
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patman89
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I'm using a XIAOMI Redmi Note 2 with Android 5.

DJI GO 4.0.5 - works perfectly!

DJI GO 4.0.6 - crashed all the time and forces my phone to reboot mutliple times. Never got this fixed.

DJI GO 4.0.7 - app doesn't crash anymore. But as soon as I start the propellers, my app disconnects from the RC immideatly. After restarting everything I can connect again, but if I start the engine again -> Disconnect.

This is my experience.

If you want to read more about the stability of DJI GO, please check the following threads:

http://forum.dji.com/thread-92602-1-1.html
http://forum.dji.com/thread-83774-1-1.html
2017-5-12 05:14:42
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The Doctor
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IOS or Android?

IOS - NEVER
Android - EVERY FLIGHT. Gave up using it in favour of IOS version.
2017-5-12 10:09:01
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floco
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patman89 Posted at 2017-5-12 05:14
I'm using a XIAOMI Redmi Note 2 with Android 5.

DJI GO 4.0.5 - works perfectly!

Interesting!
I have the Redmi Note 3 (Android 6) and all was rock stable until yesterday when Redmi did a firmware update. This morning I flew 3 batteries: the last 2 full flights with a black mobile screen: every time I tried to enter dji go 4 and connect to the mavic I was sent back to the home icons of my phone... I still flew but no video!
2017-5-12 10:16:13
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patman89
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floco Posted at 2017-5-12 10:16
Interesting!
I have the Redmi Note 3 (Android 6) and all was rock stable until yesterday when Redmi did a firmware update. This morning I flew 3 batteries: the last 2 full flights with a black mobile screen: every time I tried to enter dji go 4 and connect to the mavic I was sent back to the home icons of my phone... I still flew but no video!

Hey this is the exact same thing I discovered a few minutes ago! I managed to get 4.0.7 working, at least for one flight.

First of all I have done a clean install of DJI Go 4.0.7. Then I have turned off every data-connection (including WiFi) and switched to Airplane-Mode. I disabled auto-rotation. I disabled "Use cellular data to upload" in DJI Go settings. I disabled audio-recording and local-video-Cache. This was my preflight-setup.

Before I connected my phone, I waited to get the Mavic and paired to the AC and waited for the Ready-to-Fly GPS fix.

With all these steps the app has worked for around 5 minutes. In earlier trys the app has crashed immediatly, so I knew everything must be okay. Then I have tried to figure out which of the above trigger is the root cause of all my problems. Right after I have enabled the WiFi (rest still in Airplane-Mode) the app crashed immediatly and it behave like your description. I could not bring it back to live. I have turned off WiFi again, but the app still crashes. I tried to restart everything - no success, the app keeps crashing. So I had to revert to 4.0.5 to continue flying this evening.

My guess is:
the app checks for newer firmware version or other updates and has downloaded/changed anything in the files which causes the problems. Or it has to do with the map-data which will be downloaded automatically if the app is connected to the internet. This may explain why it keeps crashing after it had a data-connection and then it never come back to live. But before the app ever had a data-connection it runs perfectly stable. I don't know if this is the cause but I think this is close to the solution.

Maybe any moderator (DJI Ken, DJI Natalia, DJI Mindy or DJI Thor) is interested in this? Can you pass this to your dev-team or at least verify this?
2017-5-12 10:53:36
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PM160Mavic
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None of the apps have crashed on me yet. Fingers crossed.
2017-5-12 11:14:59
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ShadyDealer
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iOS - never. Wouldn't entertain Android. Poor privacy, poor uI and its as refined as shaving with a cheese grater.
2017-5-12 11:46:29
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Car147
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Using IOS on a Mini Ipad 4 no probs so far
2017-5-12 12:28:46
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Xman1
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Note that 4.0.6 fixed the memory leak, but 4.0.7 brought it back.
2017-5-12 17:33:52
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VMav
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Android Moto G 5.01, Galaxy S4,  Nexus 7 II 6.01 - both DJI GO4 4.0.6 and 4.0.7 would not survive until the end of the flight.  On Moto I can restart application and it most of the time could connect back.  On Nexus 7 II - tablet freezes, and goes into reboot.

Was looking at iPad mini2 but decided to try litchi on Nexus 7... Two flights - no reboots.  Looks like 25 bucks for litchi saved me 230 for refurb. iPad mini2.

I'm wondering if DJI would ever fixed application for Android?  I'm professional programmer, also pretty familiar with Android OS, so no, I'm not buying that this is impossible because of lot's of devices... Litchi can work without crashes, so it can be done.
2017-5-12 19:41:15
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b33
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Thanks for your support! I added iOS specifiy answers. Do you recommend changing in an iOS device for productive flights?
2017-5-12 22:54:55
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The Doctor
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b33 Posted at 2017-5-12 22:54
Thanks for your support! I added iOS specifiy answers. Do you recommend changing in an iOS device for productive flights?

Yes, for me the IOS app was a completely different (read BETTER) flying experience compared to the Android app. You can concentrate on flying and capturing pictures/video instead of regular disconnects and app crashes every few minutes.
2017-5-12 23:55:42
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The Rev
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Never had it crash with IOS on Ipad Mini 4 or IPhone 7 Plus
2017-5-13 00:02:29
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Car147
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You may need to update your poll as i see now that you have IOS listed, as when i did the poll there was no separate option for Apple devices at the time. I selected "Never had an issue" but that should apply in the IOS option now.
2017-5-13 00:49:29
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Tex21
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I have been trying to install 4.0.7 for the last four days at least.  Everytime I do, it seems to update OK but when I go to fly it does a check again and says inconsistent firmware between aircraft and peripheral devices.  The RC also gives a warning that I am in a NFZ limit.  I am out in remote ooutback of Australia - no airports within 100kms - app crashes within a minute or two of every flight - no video - annoying the hell out of me.  Can't get any work done properly.
2017-5-13 01:54:27
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Tex21
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I meant to say I have been trying to install Firmware for the RC/Aircraft v01.03.007 via the app - am now trying via Assistant 2
2017-5-13 02:23:07
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b33
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Car147 Posted at 2017-5-13 00:49
You may need to update your poll as i see now that you have IOS listed, as when i did the poll there was no separate option for Apple devices at the time. I selected "Never had an issue" but that should apply in the IOS option now.

To bad i would need to re-post the poll for this changes. I guess that by a few days, it will fit to what i feel already. That the problems are most likely with android only.

Anyone with iOS crashes? Please vote now. :-)
2017-5-13 05:04:35
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b33
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PM160Mavic Posted at 2017-5-12 11:14
None of the apps have crashed on me yet. Fingers crossed.

Android or Ios?
2017-5-13 05:13:21
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PM160Mavic
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IOS on my iPhone 6 Plus and iPad mini 2.
2017-5-13 09:02:09
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hallmark007
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No crash iPad Pro iPhone 7
2017-5-13 09:59:26
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SkunkWerxs
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patman89 Posted at 2017-5-12 10:53
Hey this is the exact same thing I discovered a few minutes ago! I managed to get 4.0.7 working, at least for one flight.

First of all I have done a clean install of DJI Go 4.0.7. Then I have turned off every data-connection (including WiFi) and switched to Airplane-Mode. I disabled auto-rotation. I disabled "Use cellular data to upload" in DJI Go settings. I disabled audio-recording and local-video-Cache. This was my preflight-setup.

patman89 , I don't know what Android device your using -- I've read on the form here that some people
                 are using not recommended devices with no problems --- B4 they open the GO4 app
                 they physically turn there Android phone or tablet to Portrait view then open the GO4
                 app, enter the Mavic Telemetry screen, then rotate the phone or tablet as you would use
                 it normally and it won't crash ---- I don't understand it --- maybe worth a try 4 you     
2017-5-13 14:42:27
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patman89
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SkunkWerxs Posted at 2017-5-13 14:42
patman89 , I don't know what Android device your using -- I've read on the form here that some people
                 are using not recommended devices with no problems --- B4 they open the GO4 app
                 they physically turn there Android phone or tablet to Portrait view then open the GO4

Oh yes I have read about this, too.

And I have tried this (forgotten to mention in my last post), maybe this was one of the points why it has worked?! But what the heck is this - you have to hold your phone in the right direction before launching an app to prevent it from crashing? I can not believe this is the solution. I want to have back the stability of v4.0.5 with the upcoming update!
2017-5-13 15:46:07
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SkunkWerxs
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patman89 Posted at 2017-5-13 15:46
Oh yes I have read about this, too.

And I have tried this (forgotten to mention in my last post), maybe this was one of the points why it has worked?! But what the heck is this - you have to hold your phone in the right direction before launching an app to prevent it from crashing? I can not believe this is the solution. I want to have back the stability of v4.0.5 with the upcoming update!


I don't believe it either but some say it works ---- The other solution I read but can't
confirm is -- They put there Android device in Developer Mode and go to I believe
picture pixels ???? or picture view DPI and lower the number to 728 and that worked
for them ---- The problem does have to do with the display settings

2017-5-13 15:58:52
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EJay
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Survey seems ambiguous- I could have answered 1 OR 5.
2017-5-14 05:58:26
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AG0N-Gary
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iOS, haven't had a loss of signal yet, but not many flights either.
2017-5-14 12:01:36
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fans1a64029e
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Crashes every flight several times during the flight. Using LG V20 on Nougat 7.0, latest Mavic firmware and DJI GO 4.0.7 Terrible experience with the mavic so far. Never had any issues with P3P before I bought the Mavic.
2017-5-14 14:08:33
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JYD
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My first short flight, it kept crashing, but it seemed to not lately, but the app ALWAYS looses signal moments after takeoff,   but the controller still works fine, I can still control Mavic, but app says signal loss
2017-5-14 19:32:19
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Mayoo
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iOS - 0 Crash Since Dec 2016
2017-5-14 20:53:28
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patman89
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SkunkWerxs Posted at 2017-5-13 15:58
I don't believe it either but some say it works ---- The other solution I read but can't
confirm is -- They put there Android device in Developer Mode and go to I believe
picture pixels ???? or picture view DPI and lower the number to 728 and that worked

But that pixel thing is only for Galaxy S8+ as far as I know.

Developermode and USB-Degugging didn't change anything. DJI Go 4.0.7 is still unstable on my phone. I hope so much, that this will be fixed with the next update
2017-5-15 00:59:39
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patman89
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JYD Posted at 2017-5-14 19:32
My first short flight, it kept crashing, but it seemed to not lately, but the app ALWAYS looses signal moments after takeoff,   but the controller still works fine, I can still control Mavic, but app says signal loss

This is exactly what happens to me. Which device (and android version) do you use?

Have you tried to revert to an older version? DJI GO v4.0.5 works fine on my device!

http://www.apkmirror.com/apk/dji ... droid-apk-download/
2017-5-15 00:59:27
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JYD
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patman89 Posted at 2017-5-15 00:59
This is exactly what happens to me. Which device (and android version) do you use?

Have you tried to revert to an older version? DJI GO v4.0.5 works fine on my device!

My problem has been fixed ..... so far
Apparently the Android software had issues, because yesterday i received my new I Phone 6s and downloaded DJI Go 4  and this morning just finished a short but extensive flight with NO ISSUES, no signal loss, no disconnects.... i am a very HAPPY CAMPER!

I suggest that ANYONE who has the loss of signal issue who is using an Android phone or pad, invest in an Apple device, works smooth as silk!

Best wishes and happy flying!

JYD
2017-5-17 11:26:29
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14jnewmy14
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Android it crashes every flight, sometimes multiple times. iOS it never crashes. I wish I could use iOS every time, but using my iPad is sometimes a little cumbersome, but worth it not not have it crash
2017-5-17 14:00:56
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patman89
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JYD Posted at 2017-5-17 11:26
My problem has been fixed ..... so far
Apparently the Android software had issues, because yesterday i received my new I Phone 6s and downloaded DJI Go 4  and this morning just finished a short but extensive flight with NO ISSUES, no signal loss, no disconnects.... i am a very HAPPY CAMPER!

With that in mind I never ever would buy a DJI CrystalSky tablet which is running the same Android version like my phone - which apparently doesn't work with the current DJI GO app.
2017-5-17 15:32:40
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The Droninator
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patman89 Posted at 2017-5-15 00:59
This is exactly what happens to me. Which device (and android version) do you use?

Have you tried to revert to an older version? DJI GO v4.0.5 works fine on my device!

There are always 2 variants....
What is that for?
2017-5-18 10:51:41
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FlyingSmasher
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So far so good.
2017-5-18 20:06:22
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patman89
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The Droninator Posted at 2017-5-18 10:51
There are always 2 variants....
What is that for?

Someone told me 1021913 ist for smartphones and 2021913  is for tablets. I have installed 1021913 on my smartphone which works perfekt :-)
2017-5-18 23:41:11
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The Droninator
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patman89 Posted at 2017-5-18 23:41
Someone told me 1021913 ist for smartphones and 2021913  is for tablets. I have installed 1021913 on my smartphone which works perfekt :-)

Hmm....both "nodpi" so I guess there must be another reason?
2017-5-18 23:51:21
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patman89
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The Droninator Posted at 2017-5-18 23:51
Hmm....both "nodpi" so I guess there must be another reason?

I'm not so firm with Android OS, I am a Windows 10 Mobile user. I bought an Android phone only for my Mavic ;-)

You can try both variants and tell us what's the difference :-)
2017-5-19 00:28:15
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Yogi123
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Mcflying Posted at 2017-5-12 01:19
I would think on which platform, IOS or Android is pretty relevant.

Never with IOS on  iPad mini 4 and iphone 7+
2017-5-19 02:49:18
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