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Gimbal Shaking Again
416 3 2017-5-18
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TravisSRT
Second Officer
Flight distance : 5568658 ft
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United States
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I sent this Phantom 4 Pro back to DJI when it was only a month old for this same problem.  They said they fixed it then but the problem has returned.  The gimbal shakes at random.  Can be in flight, can be on the ground it doesn't really matter.  And no way of knowing when it will happen.  In last 3 days had 40-50 flights and only one of them was affected but it ruined all of the video footage from that flight and my client is going to be upset!  I had an Inspire Pro with me at the time but did not use it as the footage from the phantom was looking great on the iPad.  Here is a link to the video file straight out of the camera.


https://www.dropbox.com/s/b2mv2qyg1ccs75v/DJI_0615.MOV?dl=0


2017-5-18
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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This is from the latest unit you received, correct?
2017-5-18
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TravisSRT
Second Officer
Flight distance : 5568658 ft
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United States
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Yes, it's the one that was repaired unde rCAS-439055-F3M4Z9
2017-5-19
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

TravisSRT Posted at 2017-5-19 07:09
Yes, it's the one that was repaired unde rCAS-439055-F3M4Z9

Could you happen to clarify what your camera settings were for this flight? As far as any troubleshooting steps you might have performed, had you tried restoring to factory defaults in the Assistant 2 software and then perform a IMU/gimbal calibration to see if that alleviates the issue?
2017-5-19
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