Please select Into the mobile phone version | Continue to access the computer ver.
Customer service
460 1 2017-5-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansea77c40e
lvl.1
Flight distance : 1375 ft
United States
Offline

I had to send in my mavic pro after a small crash and got the dreaded gimbal motor overload issue. Sent in and dji accepted it on 4/15/17 after trying to contest the bill to fix it as they said I needed a new battery as well I caved and paid the bill fast forward to 5/26/17 my mavic arrives only to my distain as I open the box and realize they shipped it without a battery. So one of the main things I paid for and they forget it. Here I am forty days of wait time and now I get to wait even longer(cas-577753-cohk6)  
20170527_202527.jpg
2017-5-27
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Online

This situation has filled us with regret, we are sincerely sorry for the trouble you’ve been caused, I've informed our management team to look into this case, someone will contact you soon, hope we can get it sorted out shortly. Appreciate your patience.
2017-5-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules