Hi,

Can someone please look into this case and advise what is going on? THe case was going really well up until last week, when it just stopped. I called twice last week and got two different answers. Today I called and was told there is a delay, and they can't sday when it will be shipped.

I asked to speak to a supervisor, and was hung up on.

CAS-654071-W0X4Y1

We understand how you feel, very sorry about it. I have forwarded this situation to the appropriate department, will look into it. Please sit tight while we’re reviewing it, we will keep you updated.

Thank you very much Mindy.

The unit has been shipped out already, I think you would receive it soon, should you have any questions, please feel free to contact us, we’d love to help.