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Dark spot
419 10 2017-5-31
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ystrooba
lvl.2
Flight distance : 390342
Belgium
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Hi Forum Members,

Can anybody explain me if I have a defective sensor or not. This happens in all the resolutions and frame rates...

Yves



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2017-5-31
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Lok Mavic
lvl.4
Flight distance : 392229
United Kingdom
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Have you wipe the lens? Maybe just some dust.
2017-5-31
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ystrooba
lvl.2
Flight distance : 390342
Belgium
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Lok Mavic Posted at 2017-5-31 01:27
Have you wipe the lens? Maybe just some dust.

It's not a dust matter... Lens is super clean...
2017-5-31
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thehippoz
Captain
Flight distance : 7
United States
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Maybe some hair under the glass?
2017-5-31
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Ex Machina
Captain
Flight distance : 392803
United States
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ystrooba Posted at 2017-5-31 09:18
It's not a dust matter... Lens is super clean...

Then it must be on the sensor, or on the reverse side of the lens. That's not something you can fix, yourself, so time to open a support request.

Wait, could it be condensation inside the camera? If so, it should go away on its own. Hope it's just that.
2017-5-31
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Clare_G101
lvl.3
Flight distance : 11959
United States
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Do you still have it? I have a similiar dark spot on mine and idk what happened
2017-6-5
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ystrooba
lvl.2
Flight distance : 390342
Belgium
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I had to send it in repair after contacting DJI Support. I Will report back when I have my drone back.
2017-6-7
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ystrooba
lvl.2
Flight distance : 390342
Belgium
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Clare_G101 Posted at 2017-6-5 16:39
Do you still have it? I have a similiar dark spot on mine and idk what happened

Can you explain what happend?
2017-6-7
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Asainz320
Captain
Flight distance : 239893
United States
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This looks a lot like sensor dust. Try flicking the camera while holding the gimbal to see if it wants to get loose lol
2017-6-7
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TomFI
lvl.1
Flight distance : 548938
Finland
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Did you get your drone back?  I have a dark spot in my Mavic Pro too.  It is disturbing only in wintertime so I did not claim a replacement during warranty time.  Any idea if DJI could replace the camera after warranty or do I have to accept this is just bad chinese quality?  Here is some footage: https://www.facebook.com/aholato ... 5/10216546853358289
2-11 13:10
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ystrooba
lvl.2
Flight distance : 390342
Belgium
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TomFI Posted at 2-11 13:10
Did you get your drone back?  I have a dark spot in my Mavic Pro too.  It is disturbing only in wintertime so I did not claim a replacement during warranty time.  Any idea if DJI could replace the camera after warranty or do I have to accept this is just bad chinese quality?  Here is some footage: https://www.facebook.com/aholato ... 5/10216546853358289

I contacted dji with my problem and they said to send it back. After 3 weeks I got a new mavic without black spot :-)

Just ask them.
2-11 23:57
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