hallmark007
Captain
Flight distance : 9827923 ft
Ireland
Offline
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fansb694eeeb Posted at 2017-6-1 10:56
You're making it sound like this service is acceptable. 6 weeks is correct regarding my timeline. Dji didn't change serial numbers after a warrenty replacement and This accounted for 1 week of verbal run around and paper work to get my refresh care up to date. Iv spent the last week waiting for a very simple email for me to make a payment authorizing a replacement. ITS AN EMAIL! If it has taking this long for an email then I'm worried what shipping will look like. I have no problem "letting them do what they're supposed to do". Because you seem to be insiteful, Hallmark007, perhaps you can explain to me and countless other with no other options but to rant on a forum, WHAT IS KEEPING THEM FROM DOING WHAT THEY ARE SUPPOSED TO DO!?
Ok if your not going to give a correct account, you can upload your repair sheet it will give us exact details of when you shipped when dji received it and the rest of the process that has taken six weeks.
And as I said dji Natalia was trying to help you maybe another mod will come along and try to help you. It's just difficult to know what it is your looking for. If it was me I would be asking the simple question. Dji can you tell me when my drone will be shipping. |
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